Problem solving guide
Repair work to electrical appliances should only be carried out by a suitably qualified person in accordance with local and national safety regulations. Un- authorised repairs could be dangerous.
What to do, if . . . | Cause . . . | Remedy . . . | |
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. . . the programme does not | There is no power. | Check that: | |
begin. | The "Finish" indicator light is not | – the lids are properly closed. | |
| on or the "Start" indicator light is | – the mains plug is plugged in. | |
| not flashing. | – the fuse or circuit breaker has | |
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| not tripped. | |
. . . the "START" indicator is | The inner lid is not locked. | Open the machine outer lid and | |
flashing rapidly. |
| close the inner lid (the lock must | |
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| engage correctly). | |
. . . the "Check drain" indica- | The water outlet is restricted. | – Clean the fluff (drain) filter | |
tor flashes during the |
| and drain pump. | |
programme, but the wash |
| – Has the drain hose been | |
programme is running nor- |
| fixed too high? Max. head | |
mally. |
| height: 1 m. | |
. . . the "Check drain" indica- | The water outlet is blocked. | ||
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tor flashes during the |
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programme, but the |
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programme is not running |
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normally. |
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. . . foam is coming out of the | There has been an excessive | – Use less detergent next time | |
front of the appliance. | and follow the recommenda- | ||
| caped through an opening in | tion on the packet. | |
| the detergent drawer. | – Take the water hardness into | |
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| account. | |
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| – Use a different | |
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| tergent. | |
. . . the programme does not | The machine has not been pre- | – See the section "Before using | |
begin when the drain/final | pared for using for the first time. | for the first time" for instruc- | |
spin programme is selected. |
| tions on how to prepare the | |
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| machine. |
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