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Mitel 5055 manual Call Transfer, Transferring a Call to an Unconnected Third Party

Models: 5055

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5055 SIP Phone User Guide (Rev. A)

3.For each type of Call Forward (Always, No Answer, Busy), change its status (On or Off) using the drop down menu beside its name.

4.Click the Apply button at the bottom of the web page. A confirmation screen is displayed.

5.Click the OK button. Your SIP Phone is updated.

Using the SIP Phone Menu Interface

1. Press the Menu key.

2.Press the >> softkey until “FEATURE CONFIG?” appears, and press the OK softkey.

3.“1.CALL FORWARDING?” is displayed. Press the OK softkey.

4.The display shows the status of Call Forward Always at the top right (“*ON* or *OFF*). Press the TurnOn softkey to activate call Forward Always, or the TurnOff softkey to deactivate it.

5.Press the Next softkey.

6.The display shows the status of Call Forward No Answer at the top right (“*ON* or *OFF*). Press the TurnOn softkey to activate Call Forward No Answer, or the TurnOff softkey to deactivate it.

7.Press the Next softkey.

8.The display shows the status of Call Forward Busy at the top right (“*ON* or *OFF*). Press the TurnOn softkey to activate Call Forward Busy, or the TurnOff softkey to deactivate it.

9.Press the Exit softkey, then the Menu key to return to the default display.

Call Transfer

You can transfer an active call to another party. To do so, at least one line must be free on the SIP Phone.

Note: The 5055 SIP phone supports 4 lines. If all lines are busy on your phone, none of your callers will be able to transfer their call away from you to another phone. You must first free up one of the lines to allow callers to transfer a call away from your phone.

Transferring a Call to an Unconnected Third Party

1. While on a call, press the Trans/Conf key. The call is put on hold.

2.Press a free Line key, a Speed dial key or redial.

3.Call the party to whom you want to transfer the call.

•If you want to talk to this person, wait until the connection is established then press the Trans softkey to transfer the held call (attended call transfer).

•If you don’t need to talk to this person, press the Trans softkey immediately, and then hang up. The held call will be transferred to the call in progress, even if it has not yet been picked up (blind or unattended call transfer).

•If you want to cancel the transfer, press the Cancel softkey. You are returned to the held call.

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Mitel 5055 manual Call Transfer, Transferring a Call to an Unconnected Third Party
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5055 specifications

The Mitel 5055 is a robust and versatile communication device tailored for the needs of modern businesses. Featuring a sleek design and user-friendly interface, the Mitel 5055 is built to enhance productivity and streamline communication within an organization.

One of the standout features of the Mitel 5055 is its advanced VoIP (Voice over Internet Protocol) technology, which allows users to make phone calls over the internet, reducing costs and improving call quality. This technology is essential for companies looking to optimize their communication infrastructure. Additionally, the device supports various codecs, ensuring compatibility with different networks and environments, thus providing flexibility for users.

The Mitel 5055 is equipped with a large backlit display, enhancing visibility and usability in various lighting conditions. This feature is particularly beneficial for busy professionals who rely on quick access to information. Furthermore, it has programmable keys and a designed layout that allows customization according to user preferences. This level of personalization enables users to streamline their daily tasks efficiently.

Another key characteristic of the Mitel 5055 is its integrated conference calling feature, making it ideal for team collaboration. With this capability, multiple users can join a single call, promoting effective communication regardless of their physical locations. It also supports call transfer, voicemail, and call waiting features, ensuring that users never miss an important call.

The device is compatible with a range of Mitel communication platforms, offering seamless integration into existing systems. Whether your organization is using Mitel's cloud services or on-premises solutions, the 5055 is designed to fit in. The support for SIP (Session Initiation Protocol) further enhances its interoperability with various telephony systems, making it a practical choice for diverse business environments.

Security is another crucial aspect of the Mitel 5055, as it features encrypted communication to protect sensitive information during calls. This focus on security is essential for businesses handling confidential data and ensures compliance with various regulatory standards.

In summary, the Mitel 5055 delivers a comprehensive set of features, utilizing cutting-edge technologies to meet the evolving needs of communications in the modern workplace. Its combination of user-friendly design, advanced VoIP technology, and strong security protocols make it an excellent choice for businesses looking to improve their communication systems.