About Your Phone | Mitel 5312 guide

5312/5324 IP Phones User Guide

ABOUT YOUR PHONE

The Mitel 5312 and 5324 IP Phones are full-feature, dual port, dual mode telephones that provide voice communication over an IP network. Each features a back-lit liquid crystal display (LCD) screen, display-assisted access to features, on-hook dialing and off-hook voice announce with handsfree answerback, and a large ringing/message indicator. The 5312 IP Phone offers 12 programmable keys, and the 5324 IP Phone offers 24 programmable keys for one-touch feature access. Both phones provide ten fixed feature keys for convenient access to features such as Conferencing, Redial, and many customizable user settings.

The 5312 and 5324 IP Phones support Mitel Call Control (MiNet) protocol and Session Initiated Protocol (SIP). The 5324 IP Phone also supports modules such as the Line Interface Module, 5310 IP Conference Unit, and the 12 and 48 Button Programmable Key Modules. The 5324 IP Phone can be used as an ACD Agent Phone or a Teleworker phone. The personal key on the bottom left (5312) or bottom right (5324) is always your Prime Line; the remaining personal keys can be programmed as:

•Feature keys (for example, Do Not Disturb). You can program feature keys from your phone (5324 only), or using the Desktop Tool. Your administrator can also program feature keys.

•Speed Call keys. You can program speed call keys from your phone, or using the Desktop Tool.

•Line Appearances. Only the administrator can program line appearances.

Note: For more information on the Desktop Tool, talk to your system administrator.

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Mitel 5312 manual do utilizador About Your Phone

Contents

IP Phone Colocar uma Chamada em Conferência Communications Director General Notice Tips for Your Comfort and Safety Using Other Features Using the Line Interface Module 5324 IP Phone only 5312/5324 IP Phones User Guide About Your Phone IP Phone Elements of Your Phone Feature Function Ring/Message Indicators Using Your IP Phone with Mitel Unified Communicator ExpressSelecting Menu Options Line Interface Module For Users on Resilient 3300 ICP Systems Adjust the viewing angle Tips for Your Comfort and SafetyDont cradle the handset Protect your hearing Speaker Volume Control Handset Receiver Volume ControlCustomizing Your 5312/5324 IP Phone Ringer Control Language Change Feature KeysTo display information about a key To program a personal keyPage Make a Call Making and Answering CallsAnswer a Call Emergency Calls To enable or disable Auto-Answer To enable or disable Auto-Answer on a 5324 IP Phone onlyAuto-Answer Phonebook To answer a call when you hear ringbackTo end a call, do one of the following To use Phonebook Redial Redial Saved NumberSpeed Call Keys Handsfree Operation Speed Call Personal Hold Group Listen Transfer Mute Conference Conference SplitAdd Held 5324 IP Phone only Call Forward SwapTo alternate between the two parties To program Call Forward To turn Call Forward on and off once it has been programmed Call Forward Remote I am Here Call Forward Forced 5324 IP Phone only Call Forward End ChainingCall Forward Override To force an incoming call to be forwarded Messaging Callback Messaging AdvisoryTo turn Messaging Advisory on To turn Messaging Advisory off To cancel a Callback Messaging Cancel Callback To cancel all Callbacks Messaging Cancel All Callbacks Using Other Features Account CodesAttendant Call Hold Remote Retrieve Call Pickup Call ParkTo park an active call To retrieve a parked call Campon Do Not DisturbOverride Direct Paging Handsfree Answerback Enabled PagingDirect Paging To answer a call using Handsfree Answerback Direct Paging Handsfree Answerback DisabledTo turn Handsfree Answerback off To end a Handsfree Answerback call Timed Reminder 5324 IP Phone only Direct Voice CallTo end a Direct Page call, do one of the following To make a Direct Voice Call Headset Operation To disable Headset Operation To enable or disable Headset OperationMusic To answer a call Group Paging / Meet Me Answer To respond to a Group Page by using Meet Me AnswerPhone Lock To make a Group To activate Phone Lock User PIN 5324 IP Phone onlyTo de-activate Phone Lock To change the User PIN Record a Call Trunk FlashTo flash a trunk while talking on an outside call To start recording while on a 2-party call To listen to a recording Hot Desking Tag Call Hot Desk Remote LogoutCall History To remotely log out a Hot Desking phone To display the call history and view call detail Night AnswerTo return a call To delete all missed, answered, or outgoing call logs Release Mobile ExtensionTo release from an attempted transfer or conference call To join a group Group PresenceTo leave a group To change another group members presence status Handoff Personal Ring Groups To use Handoff to Push an in-progress call to the PRGTo Pull an in-progress call from another member of the PRG Using the 5310 Conference Unit with a Mouse Using Your 5324 IP Phone with the 5310 IP Conference Unit Using the 5310 Conference Unit without a Mouse To place the conference unit in Presentation modePress Volume Up or Volume Down Line Interface Module Mode Using the Line Interface Module 5324 IP Phone onlyTo make a call using the Line Interface Module line To answer a call using the Line Interface Module line Press the Line Interface Module key Failover Mode Emergency Calls 5312/5324 IP Phones User Guide Feature Access Codes Feature Access Codes 5312/5324 IP Phones User Guide 5312/5324 IP Phones User Guide