74 Appendices
Picture
Symptom Remarks
1. Picture does not look li ke a high-definition
picture.
Not all signals are high-definition signal s. To receive high-defini-
tion programming from your cable or satellite provider, you must
subscribe to the provider’s high-definition ser vice. Some over-
the-air broadcasts are in high-definition and can be received with
a high-quality antenna suited to your location.
2. Picture has beco me dimmer. • The la mp is nearing the end of its life. Order a new lamp.
See Appendix C for ordering information an d replacement
instructions.
• Adjust picture brightness and contrast to ma ximum levels.
• Change Lamp Mode from Standard to Bright.
5. There is a larg e black or gray rectangle on
the screen.
The TV’s analog closed captioning has bee n set to “text” mode
in the Captions menu. Turn off because there is no text infor-
mation being broadcast.
6. You cannot view a picture when playing a
VHS tape.
Check your VCR’s owner’s guide for further troubleshooting.
Appendix E: Troubleshooting, continued
TV Power On/Off
Symptom Remarks
1. TV takes a n excessively long time to power
on.
• When switched on, the TV needs time to boot up, just
as a computer does. Also, the TV’s lamp requires a few
moments to heat up to full brightness.
• TV Energy Mode is set to Low Power. Change TV Energy
Mode to Fast Power On in the Setup menu.
2. You cannot program the TV to turn o n auto-
matically (Timer function)
• The TV may be locked.
• The clock may not be set.
• TV Energy Mode is set to Low Power. Change to Fast
Power On in Setup menu.
3. The TV will n ot turn on after being plugged
in.
If light on front panel is blinking, wait for at least one minu te for
the light to turn off, then press POWER again.
4. TV turne d itself off and the light on the front
panel started to blink.
• Momentary power fluctuation caused th e TV to turn off to
prevent damage. Wait for the green light to stop flashing
and turn the TV on again.
• If the TV does not stay on, use the System Reset but ton on
the front panel. If this happens frequently, obtain an AC line
power conditioner/surge protector.
•
An unusual digital signal may have been received, triggering a
protection circuit. Wait for the light to stop flashing and turn TV
on.
5. TV turne d itself off and the STATUS is a
steady yellow.
• The TV has overheated. Clear blocked air vents and e nsure
at least four inches of clearance on all side s of the TV.
• Clean the lamp-cartridge ai r filter. See Appendix C.
6. TV will not power of f. Use the System Reset button.
TV Channels
Symptom Remarks
3. Name options are n ot available for some
channels.
You can name only memorized analog channels and memorize d
digital channels not named by the broadcaster.
4. When Channel View™ list is displayed, infor-
mation appears incomplete
• Available information is sent from the broadcaster or cab le
provider. No other data is available.
• Make sure the TV clock is set correctly.