Mitsubishi Electronics WD-Y57aa manual Indicators Symptom Remarks, Sound Symptom Remarks

114Appendices

Appendix E: Troubleshooting, continued

Picture

	Symptom	Remarks
9.	Screen is black when trying to view digital	The PerfectColor™ color balance has been incorrectly set. Press
	channels or IEEE 1394 device.	VIDEO repeatedly until you see the PerfectColor option and press
		ENTER to open the PerfectColor ™ menu.
10.	DVCR analog/digital problems.	If the tape is currently playing but no picture displays, there may be
		a mismatch of the media with the display. Press INPUT to display
		the Input Selection menu. Press ENTER for the DVCR device. If
		digital is selected, try analog, or if analog is selected, try digital.
11.	Cannot see a picture from a DV Camcorder.	The TV cannot process DV signals. Use analog audio and video
		connections.
Indicators
	Symptom	Remarks
1.	Lamp indicator light is a constant red.	Turn the TV off for at least 2 minutes. Turn it back on. If light
		is still red, the lamp has failed. Replace it. See Appendix C
		for lamp replacement information. For questions, please call
		Mitsubishi Consumer relations at (800) 332-2119.
2.	Lamp indicator light is a flashing yellow.	Lamp cover door is open or lamp cartridge is not secure. See
		Appendix C for lamp replacement information.
3.	Status indicator light is a steady yellow.	Room temperature has exceeded proper levels. Cool the room.
4.	Status indicator light is a steady/flashing red.	Service is required. Contact your dealer or a Mitsubishi Autho-
		rized Service Center to arrange for a service evaluation. Listings of
		Mitsubishi Authorized Service locations can be obtained from our
		web site, www.mitsubishi-tv.com or by calling 1-800-332-2119.
Sound
	Symptom	Remarks
1.	There is no sound even when the volume is	• Check if the MUTE button is on.
	turned up.	• The TV’s “Listen to:” setting may be set to SAP.
		• Check that the TV Speakers setting is On in the Audio/Video menu.
		• If using an A/V receiver, check audio source in Input Selection
		menu.
		• Perform a System Reset.
2.	The sound does not match the screen	• The TV’s Listen to: setting may be set to SAP.
	picture.	• If using stereo or A/V receiver speakers, check their input
		selection.
		• If using stereo or A/V receiver, check that DIGITAL AUDIO
		OUT and/or AUDIO OUT LEFT/RIGHT on TV’s back panel is
		connected to the A/V receiver.
		• NetCommand® is set up incorrectly.
Memory Card Reader
	Symptom	Remarks
1.	TV is not responding after pulling out a	• Press STOP or wait until playback is complete before remov-
	memory card during playback.	ing memory card.
		• Turn the TV off for 5 to 10 seconds and then turn it back on.
		• Reset the TV using the SYSTEM RESET button.
2.	Can’t see a thumbnail picture in the JPEG	File does not meet file standards for playback.
	menu, or can’t see a track/song name in the
	Playlist menu.
3.	TV can’t play or stop a memory card.	• Turn the TV off and then back on.
		• Some cards take longer to read than others. If card reader
		LED is blinking, wait until blinking stops and try again.