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Monster Cable HTS5000 Troubleshooting, PROBLEM - The PowerCenter is not receiving power

Models: HTS5000

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TROUBLESHOOTING

PROBLEM – The PowerCenter is not receiving power.

Possible Cause #1

The PowerCenter is not turned on.

Possible Solutions

•Press the ON button on the PowerCenter.

•Make sure the PowerCenter’s AC power plug is plugged into a properly grounded 120V wall outlet.

•In some households, a wall switch may need to be thrown to make the wall outlet come alive. Try turning on the light switches located near the wall outlet powering the PowerCenter.

•If the PowerCenter NORMAL/REMOTE switch is switched to REMOTE, switch it to NORMAL.

Possible Cause #2

Too many devices are connected, causing an overload, throwing the thermal circuit breaker. Please note: The total power consumption on all the components powered by the PowerCenter should not exceed 1800 watts.

Possible Solutions

•Press the PowerCenter’s thermal circuit breaker (labeled BREAKER 15A on the back panel) button in to reset. Please allow 10 minutes from the time the circuit breaker is initially thrown before attempting to reset. If you reset too soon, the breaker will prematurely sense power overload and not allow unit to operate.

•Disconnect any component that may be overloading the PowerCenter.

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Monster Cable HTS5000 owner manual Troubleshooting, PROBLEM - The PowerCenter is not receiving power, Possible Cause #1

Contents

Home Theatre Reference PowerCenter TABLE OF CONTENTS IMPORTANT SAFETY PRECAUTIONS WARNING - Power SourcesWARNING - Grounding and Polarization WARNING - Power Cord Safety WARNING - Proper CleaningWARNING - Liquid To Avoid Electrical Shocks WARNING - Storm Precautions WARNING - No User Serviceable Parts InsideCAUTION - Exposure To Heat IMPORTANT NOTE - Proper Power and Protection PROPER GROUNDING AND INSTALLATION TIPSNote to CATV Installer CAUTION - Proper GroundingINTRODUCTION Thank YouMONSTER’S PATENTED CLEAN POWER STAGES THE DESIGN MINDS BEHIND THE MONSTER POWERCENTER Page CONTENT CHECKLIST Before You BeginFOR PAY-PER-VIEWDEVICES SUCH AS DBS HOOKUP GUIDESTEP 1 DBS/DVD/Phone Line Hookup Figure 1aFigure 2b STEP 2 Outlet ProgrammingFigure 2a Figure 2cNOTE This switch affects all outlet pairs located on the back panel, if the outlet pair switched on after delay is selected STEP 3 Remote AC Control Hookups STEP 4 Remote DC Control Hookups To TV, VCR, or cable box STEP 5 Coaxial Outlet HookupTo TV, VCR, or signal splitter From grounding blockSTEP 6 High Current Audio AC Outlet Hookup OUTLET PROGRAMMING SWITCHESSATELLITE STEP 7 Analog Audio AC Outlet Hookup STEP 8 Video AC Outlet Hookup STEP 9 Digital AC Outlet Hookup CCD Plug your CD player’s power cord into the corresponding CD outlet STEP 10 Rack Mounting Your PowerCenter HTS 5000 Rack EarsIMPORTANT NOTE Coaxial Input/Output HookupHTS 5000 FEATURES SATELLITE RECEIVERHTS 5000 FEATURES INDEX DRAWINGSNUMBERS REFER TO DRAWINGS ON PAGES 21.Delay Time Switch Selects delay time and easy reach to outlets Possible Solutions TROUBLESHOOTINGPROBLEM - The PowerCenter is not receiving power Possible Cause #1Possible Cause #3 TROUBLESHOOTING continuedPossible Solution Possible Cause #4Possible Solution Possible CauseTROUBLESHOOTING continued Possible SolutionTROUBLESHOOTING continued PROBLEM - The ”UNSWITCHED ON“ LED is offPROBLEM - The ”SWITCHED ON“ LED is off Possible SolutionPossible Solution PROBLEM - ”TIMED ON“ LED is OffTROUBLESHOOTING continued Possible SolutionPossible Cause #2 Possible SolutionPossible Solution Possible Cause #3FREQUENTLY ASKED QUESTIONS FREQUENTLY ASKED QUESTIONS Q. Will it harm a component to plug it into an outlet that it’s not designated to power, like a high power amplifier into an outlet marked for TV?Glossary of Power-RelatedTerms APPENDIX AFilter A selective network of resistors, inductors, or capacitors which offers comparatively little opposition to certain frequencies, while blocking or attenuating other frequencies Spike An abrupt transient which comprises part of a pulse, but exceeds its average amplitude considerably Warranty Information Connected Equipment WarrantyAPPENDIX B As To Each Warranty GENERAL PROVISIONSHow To Make A Claim CONNECTED EQUIPMENT CLAIM7.If it is determined that the damage was caused by the Monster Power product, Monster Cable Products, Inc., at its discretion, will direct you to How to Contact Us APPENDIX C3. What is your favorite music? Register Your Product For Warranty Coverage1. How did you hear about Monster Power? 2. Estimated value of your entire system?5. Was this Monster PowerCenter a gift? o Yes o No Page Page A division of The Monster Group