Problem

Solution

I pressed the

Be sure to open the flip, then press and

power key, but

hold the power key P for 2 seconds,

nothing

until the display appears and you hear an

happened.

alert. If nothing happens, check that a

 

charged battery is installed (see

 

page 22).

 

 

The display

The SIM card may be incorrectly

says:

inserted. Check the SIM card to make

Insert SIM Card or

sure that it is inserted properly (see

Check SIM Card

page 20).

even though I

 

have inserted

 

my SIM card in

 

the phone.

 

 

 

The display

Call your service provider (the company

says: SIM Blocked.

that sends you your monthly wireless

How do I

service bill) to obtain the PIN unblocking

unblock my

key (PUK) code (see page 156).

SIM card?

 

 

 

The display

Enter the factory-preset unlock code

says: Enter Unlock

(1234), or the last 4 digits of your phone

Code. How do I

number. If this fails, call your service

unlock my

provider (the company that sends you

phone?

your monthly wireless service bill).

 

 

My phone

Your phone may be set to a silent or

does not ring.

vibrate ring alert style. To change the ring

 

alert style, see page 146.

 

 

170Troubleshooting

Page 170
Image 170
Motorola A780 Pressed, Nothing, Happened, Says, Even though Have inserted, Phone Display, How do, Unblock my, Phone?