The following referring to specific problems:
|
|
|
|
|
| Problem | Solution |
|
|
|
|
|
| My phone was | Report a stolen phone to the |
|
|
|
|
|
| stolen. To | police and to your service |
|
|
|
|
|
| whom should I | provider. |
|
|
|
|
|
| report this? |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| I forgot my | See “Changing Your Unlock |
|
|
|
|
|
| password | Code” on page 67. |
|
|
|
|
|
|
|
|
|
|
|
|
|
| I pressed the | To either turn your phone On or |
|
|
|
|
|
| End/Power | Off, you must Press and Hold the |
|
|
|
|
|
| key, but | End/ Power Key for a couple of |
|
|
|
|
|
| nothing | seconds. If your phone will still not |
|
|
|
|
|
| happened. | turn On when you do this, then |
|
|
|
|
|
|
| check to see if your phone's |
|
|
|
|
|
|
| battery is charged. |
|
|
|
|
|
|
| |
|
|
|
|
|
|
|
|
|
|
|
|
|
| The Display | The SIM card may be incorrectly |
|
|
|
|
|
| says Insert SIM | inserted. Check the SIM card to |
|
|
|
|
|
| card or Check SIM | make sure that it is inserted |
Troubleshooting |
|
|
| Card even | properly. If you changed the | ||
|
|
| though I have | default unlock code in your phone, | |||
|
|
|
|
|
| ||
|
|
|
|
|
| inserted my | please enter the unlock code that |
|
|
|
|
|
| SIM card in the | you defined to unlock it. |
|
|
|
|
|
| phone. |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| The display | Call your service provider to |
|
|
|
|
|
| says Enter Unlock | obtain the PIN unblocking code. |
|
|
|
|
|
| Code. How do I | If you changed the default unlock |
|
|
|
|
|
| unblock my | |
|
|
|
|
|
| code in your phone, please enter | |
|
|
|
|
|
| SIM card? | |
|
|
|
|
|
| the unlock code that you defined | |
|
|
|
|
|
|
| |
|
|
|
|
|
|
| to unlock it. |
|
|
|
|
|
|
|
|
72
