5 TROUBLESHOOTING
Problem | Possible Solution | |
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| connected. |
| • | Verify that the coaxial cable feed is firmly connected to the DCH receiver and the |
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| wall jack. |
| • | If the DCH receiver video output is connected to a home theater unit, verify that |
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| the home theater unit is powered on and set to the appropriate input source. |
| • | If the DCH receiver video output is connected to a TV through an HDMI |
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| connection, power off the TV and then power off the DCH receiver. Wait one |
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| second and then power on the devices. |
| Not all HDTVs can display every output format (1080i, 720p, 480p, or 480i) available on | |
| the DCH receiver. To select a different format: | |
| • | Ensure that your DCH receiver is plugged into a power outlet and is turned off. |
| • | Press the MENU key on the front panel. Your settings are displayed on the DCH |
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| receiver front panel display. |
| • | Press the ▲ and ▼ keys to display the HDMI/YPbPr OUTPUT setting. |
| • | Press the ► key to cycle through the available output formats until a picture |
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| displays on the TV. |
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No graphics or | If you use the | |
program guides | program guides, are not displayed by the DCH receiver. | |
appear on the TV | may still be overlaid by your TV, if enabled. Alternatively, use HDMI or component video | |
screen | instead. | |
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No closed captions | • | Verify on the User Settings menu that closed captions are enabled on the DCH |
display |
| receiver. |
| • | Verify that closed captions are enabled on the TV. |
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| Note: Closed captioning may not be available on the current program. |
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There are black bars | Wide screen TVs display 4:3 programs in this format unless set to Stretch. Turn on the | |
to the right and left of | 4:3 OVERRIDE feature in the User Settings menu. This enables most wide screen TVs to | |
the picture | stretch the video to fill the screen (see your TV manual for information about stretching | |
| 4:3 video). | |
| • | If the DCH3200 is connected to a wide screen TV, verify that the TV TYPE is set |
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| to 16:9 in the User Settings menu. |
| Many HD programs are broadcast in | |
| of the picture. These programs are broadcast in 16:9 HD formats, even though the video | |
| is not 16:9. | |
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There are black bars | All 4:3 HDTVs display HD programs in letterbox format (black bars above and below the | |
above and below the | picture) because of the shape of the display screen. | |
picture | • Turn on the 4:3 OVERRIDE feature in the User Settings menu. This enables | |
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| most standard screen TVs to display a full screen picture when the DCH3200 is |
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| tuned to a 4:3 program. |
| • Set the TV TYPE to 4:3 | |
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| black bars above and below the picture when possible. |
| Some SD programs are broadcast in the letterbox format with black bars above and | |
| below the picture. Some wide screens TVs offer a zoom feature that may be able to | |
| remove the black bars (see your TV manual for information about zooming 4:3 video). | |
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