B-4Diagnostics

Table B-2

Diagnostic Main Menu Fields

Field

Description

Error Codes

A sequence of LED flashes communicates errors when they occur. The Error Code

 

field displays the code for the active error when appropriate.

Connected State

The state of the set-top is connected or disconnected. The connected state of the

 

set-top is set by a DCT-operations connect or disconnect message. The OSD

 

displays DISCONNECTED when the set-top is in the disconnected state and

 

CONNECTED when it is in the connected state.

Platform ID

A 16-bit hexadecimal number used to differentiate between digital platform images in

 

the field. It is also called the ROM ID.

Family ID

A hexadecimal number that indicates the set-top manufacturer and product family.

Model ID

A hexadecimal number that indicates the set-top model.

Remod Channel

The Remod Channel number can be 3 or 4 (NA systems). The output port

 

configuration displays the configuration of the set-top output or re-modulated (remod)

 

port. The output port/remod port is the interface from the set-top to the subscriber TV.

Time Zone

Indicates the time zone offset (in minutes) relative to GMT.

DS Entry Time

Indicates the daylight savings entry time.

DS Exit Time

Indicates the daylight savings exit time.

Current GPS Time

Indicates the current time.

Error Codes

A sequence of LED flashes communicates errors when errors occur. Table B-3 lists the error codes, associated flash sequences, causes, and remedies:

Table B-3

Error codes

Initialization Status Errors

 

 

Code

Flash Sequence

Cause

Remedy

E 00

None; no error condition exists

Indicates normal condition after

Not applicable

 

 

initialization

 

E 01

MSG LED flashes on and off

The set-top did not receive a

Restore out-of-band signal

 

 

connect message

Send a connect message

E 02

Repeating series of two MSG

Init Error

The set-top needs a power

 

LED flashes, separated by a

 

cycle to recover

 

pause

 

 

E 03

Repeating series of three MSG

DRAM error

Not used at this time

 

LED flashes, separated by a

 

 

 

pause

 

 

E 04

Repeating series of four MSG

DP-SRAM error

Not used at this time

 

LED flashes, separated by a

 

 

 

pause

 

 

DCT1800 Installation Manual

Page 31
Image 31
Motorola DCT1800 installation manual Field Description