B-4 Diagnostics
DCT1800 Installation Manual
Table B-2
Diagnostic Main Menu Fields
Field Description
Error Codes A sequence of LED flashes communicates errors when they occur. The Error Code
field displays the code for the active error when appropriate.
Connected State The state of the set-top is connected or disconnected. The connected state of the
set-top is set by a DCT-operations connect or disconnect message. The OSD
displays DISCONNECTED when the set-top is in the disconnected state and
CONNECTED when it is in the connected state.
Platform ID A 16-bit hexadecimal number used to differentiate between digital platform images in
the field. It is also called the ROM ID.
Family ID A hexadecimal number that indicates the set-top manufacturer and product family.
Model ID A hexadecimal number that indicates the set-top model.
Remod Channel The Remod Channel number can be 3 or 4 (NA systems). The output port
configuration displays the configuration of the set-top output or re-modulated (remod)
port. The output port/remod port is the interface from the set-top to the subscriber TV.
Time Zone Indicates the time zone offset (in minutes) relative to GMT.
DS Entry Time Indicates the daylight savings entry time.
DS Exit Time Indicates the daylight savings exit time.
Current GPS Time Indicates the current time.
Error Codes
A sequence of LED flashes communicates errors when errors occur. Table B-3 lists the error
codes, associated flash sequences, causes, and remedies:
Table B-3
Error codes
Initialization Status Errors
Code Flash Sequence Cause Remedy
E 00 None; no error condition exists Indicates normal condition after
initialization
Not applicable
E 01 MSG LED flashes on and off The set-top did not receive a
connect message
Restore out-of-band signal
Send a connect message
E 02 Repeating series of two MSG
LED flashes, separated by a
pause
Init Error The set-top needs a power
cycle to recover
E 03 Repeating series of three MSG
LED flashes, separated by a
pause
DRAM error Not used at this time
E 04 Repeating series of four MSG
LED flashes, separated by a
pause
DP-SRAM error Not used at this time