6.Why are some channels already preloaded into the My Channels section?
Some channels, such as Previews, are offered free of charge as a customer courtesy. These channels are automatically displayed in the My Channels section of your channel listings.
7.If I don't subscribe to a Sprint Power Vision Plan, will I still be able to view the multimedia clips?
Yes. For service access charges, please consult your Sprint Service Plan or visit www.sprint.com.
8.How can I easily access a channel without having to scroll through all the channels in my channel listings?
Each channel will have a number to the left of it. You can simply press this number to quickly access the clips located within that channel.
Tip: | When entering the specific channel number, channels 01— |
| 09 do not require you to enter a “0.” For example, to access |
| channel “07,” just press 7. |
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9.What does it mean when the video pauses and I see the word “loading” at the bottom of the screen?
This happens when the media player is loading the data necessary to play the clip. It typically occurs when there is heavy traffic on the network.
10.How can I cancel service if I decide I don't want it?
To cancel your Sprint TV Service, visit www.sprint.com and sign on to Sprint with your account number and password. From this page, you have the ability to cancel the service or any Available Channels to which you subscribe.
Media Player
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