15 - 6 MT2070/MT2090 User Guide
Device emits one high beep
when not in use.
In RS-232 mode, a <BEL> character
was received and Beep on <BEL>
option is enabled.
Normal when
Beep on <BEL>
is
enabled and the device is in RS-232
mode.
BTExplorer
Message box displays, MT2000
Scanner Service Bluetooth
Active.
MT2000 Scanner Services is using
Bluetooth; Stonestreet SDK only
supports one application using
Bluetooth at one time.
Shut down MT2000 Scanner Services,
or scan
Cable Only
host mode (see
page 5-5) which shuts down Bluetooth
and allows BT Explorer to operate.
Decoding
Device decodes bar code, but
does not transmit the data to the
host.
Device is not programmed for the
correct host type.
Scan the appropriate host type
programming bar code. See the
chapter corresponding to the host type.
Interface cable is loose. Re-connect the cable.
If the device emits 4 long low beeps, a
transmission error occurred.
Set the device's communication
parameters to match the host's setting.
If the device emits 5 low beeps, a
conversion or format error occurred.
Configure the device's conversion
parameters properly.
If the device emits low/high/low beeps,
it detected an invalid ADF rule.
Program the correct ADF rules. Refer
to the Advanced Data Formatting
Programmer Guide.
Host
Host displays scanned data
incorrectly.
Device is not programmed to work
with the host.
Scan the appropriate host type
programming bar code.
For RS-232, set the device's
communication parameters to match
the host's settings.
For a Keyboard Wedge configuration,
program the system for the correct
keyboard type, and turn off the CAPS
LOCK key.
Program the proper editing options
(e.g., UPC-E to UPC-A Conversion).
Table 15-1
Troubleshooting the MT20X0 (Continued)
Problem Possible Causes Possible Solutions
NOTE If after performing these checks the device still experiences problems, contact the distributor or call
Motorola Solutions Support. See page xxiv for information.