15 - 8 MT2070/MT2090 User Guide

Single Slot Charge Only Vehicle Mount
Table 15-3
Troubleshooting the Single Slot Charge Vehicle Mount Cradle
Symptom Possible Cause Action
Device
battery charging LED does
not light (when using the power
converter).
Cradle is not receiving power. Ensure cables to cradle and power converter are
securely connected.
Power converter fuse is blown. Replace power converter fuse.
Power converter is faulty. Replace power converter.
Device
's battery is not recharging.
Device was removed from the
cradle too soon.
Replace the device in the cradle. If the device's
battery is fully depleted, it can take four hours to
fully recharge the battery.
Device battery is faulty. Replace the battery.
Device was not placed correctly
in the cradle.
Remove the device from the cradle, and re-insert. If
the battery still does not charge, contact your
system administrator.
Device
falls out of the cradle
during vibrations.
Cradle latches are adjusted
incorrectly.
Remove cradle from the shock absorbing plate by
unscrewing 3 screws; check that the position of the
wall mount conversion dial is set to the wall-mount
position; reattach the cradle to the shock absorbing
plate.
Incorrect adapter cup. Ensure the forklift cup is mounted.
Device does not boot when placed
in the cradle.
The device’s battery is
discharged.
Normal behavior if the battery is severely
discharged. The battery must charge at a reduced
charge rate until the battery acquires sufficient
charge to boot the device. This can take up to two
hours, depending on the level of battery discharge.
This can be avoided by powering the cradle with
the optional external power supply.