15 - 10 MT2070/MT2090 User Guide
Device
falls out of the cradle in
the wall mount position.
Cradle has an incorrect adapter cup. Ensure the wall mount adapter cup is
installed and not the desktop cup.
Cradle latches are adjusted incorrectly. Remove cradle from the shock
absorbing plate by unscrewing 3
screws; check that the position of the
wall mount conversion dial is set to the
wall-mount position; reattach the
cradle to the shock absorbing plate.
Device does not boot when
placed in the cradle.
The device’s battery is discharged. Normal behavior if the battery is
severely discharged. The battery must
charge at a reduced charge rate until
the battery acquires sufficient charge
to boot the device. This can take up to
two hours, depending on the level of
battery discharge.
This can be avoided by powering the
cradle with the optional external power
supply.
Cradle is not sending bar code
data.
Parameter settings were scanned prior to pairing. Pair device prior to scanning settings.
USB cable not detected. Connect the USB cable prior to
connecting the 12V power supply.
Table 15-4
Troubleshooting the Single Slot Charge Multi-interface Cradle (Continued)
Symptom Possible Cause Action