QIP6200/QIP64xx User Guide

 

 

Problem

Possible Solution

 

 

There is no audio

Verify that the MUTE button on the set-top or the remote

when viewing

control has not been pressed. Press MUTE on the remote

channels

control to restore sound.

 

If the set-top audio output is connected to the TV, verify

 

that the MUTE button on the TV has not been pressed.

 

If the set-top audio output is connected to a digital/home

 

theater receiver, verify that the receiver is set to the

 

appropriate input source and the MUTE button on the

 

receiver has not been pressed.

 

Verify that you have the correct cables for the audio

 

ports.

 

Verify that the audio cables are firmly connected

 

between the set-top and the audio playback device (TV,

 

receiver, DVD player, etc.).

 

 

There is no audio

Not all Dolby Digital programs feature full 5:1 surround

from the center

sound. In some cases, the programs may only contain

and/or surround

left and right stereo audio.

speakers of a

Verify that the SPDIF cable (round coaxial connector or

digital/home

square optical connector) is firmly connected to the set-

theater receiver

top and the home theater receiver.

connected to the

 

set-top

Verify that the home theater receiver is set to a surround

 

sound audio mode (Dolby Digital, Dolby Pro Logic® II,

 

Dolby Pro Logic).

 

Verify that the receiver is properly configured to work

 

with all connected speakers.

 

 

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Motorola QIP6200 Series manual There is no audio, When viewing, Channels, From the center, And/or surround, Speakers of a