Manuals / Motorola / Cell Phone / Cell Phone

Motorola V60p Is the other, Party unable, To hear you?, Been, Damaged, Dropped, or, Gotten wet?

Models: V60p

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Troubleshooting

Question	Answer
Is the other	Make sure that your phone is not
party unable	muted. Press UNMUTE (+) if
to hear you?	necessary to unmute the phone.
	Also, make sure that your phone’s
	microphone is not blocked by its
	carrying case or a sticker.

Has the phone	Dropping your phone, getting it
been	wet, or using a non-Motorola
damaged,	battery or battery charger can
dropped, or	damage the phone. The phone’s
gotten wet?	limited warranty does not cover
	liquid damage or damage caused
Was a	liquid damage or damage caused
non-Motorola	from using non-Motorola
battery or	accessories.
battery
charger used?

The following refer to PTT specific problems:

Question	Answer
Does your battery	The PTT feature allows you
life seems shorter	to stay connected constantly,
than for normal	so the phone requires
phone calls?	frequent interaction with the
	network. Therefore, your
	phone uses more battery
	power compared to non-PTT
	phones.

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Image 180

Motorola V60p Is the other, Party unable, To hear you?, Been, Damaged, Dropped, or, Gotten wet?, Was a, Non-Motorola, 178

Contents

Start Here Page Welcome United States Motorola, IncSoftware Copyright Notice Manual number 6809461A38-A Cover number 8988485L49-OMenu Map Main MenuShortcuts Settings Menu Location Other SettingsContents Using Features While On a Phone Call Basic PTT Instructions Making PTT Calls Answering PTT CallsMaking and Answering Phone Calls Page 147 Additional Health and Safety Information Product Registration Wireless Phone Safety TipsNavigating To a Menu Feature Optional FeaturesOptional Accessories Find the FeatureSafety and General Information Exposure To Radio Frequency RF EnergyRF Energy Interference/Compatibility Pacemakers Hearing AidsOther Medical Devices Operational Warnings Symbol Definition ChargersRepetitive Motion Injuries Installing the Battery Getting StartedWhat’s in the Box? ActionCharging the Battery Insert the ridge atPlug Travel Charger into Tab Your phone With Release tab Facing upChanging the Convertible Covers Remove a Flip Cover Attach a Flip CoverClose your flip phone Line up the ridges Slide the cover onto the phone until it snaps into placeTurning On Your Phone Making a CallPress Ending a Call Answering a CallSeeing Your Phone Number Oor close the flipUsing the Display About Your Phone➌ In Use Indicator Shows that a phone call is Progress ➎ Location Information Indicator IndicatesLow Battery and hear the low battery alert ➑ Active Line Indicator Shows the current active phone lineZooming In and Out Using the Status Light StatusLight Indication StatusAdjusting the Volume Using the PTT ButtonPress the up and down Volume buttons to Increase and decreaseUsing the External Display Battery UseBattery Care About Your Phone Push to Talk PTT Calls Private One-to-One CallsSetting Up Your Contacts List Viewing Your PTT Contacts Group CallsList Sorting Your PTT Contacts ListHighlight Setup Open To Sorting in PTT Contacts ListHighlight Open To Display the Open To menuTurning On/Off Speakerphone PTT Calling States Presence IconsCall Tones Icon StatusIcons and Text Icon/Text DisplaysGroup is talking, Group nameBasic PTT Instructions Start an Alert callStart a Barge call Or presses IgnoreFor the OK to Talk Tone OK to Talk toneMaking PTT Calls Making a Barge Call from the PTT Contacts ListTalk tone Making a Barge Call from the Idle Display Using the Keypad Action ToEnter the PTT number of the group to call Find the Feature Recent Calls Making a Barge Call from the Dialed and Received Calls ListPress Select enter the Recent Calls menu +, then Making a Barge Call from the Phonebook List and highlight the groupName or number to call Making an Alert Call from the PTT Contacts List Person to callMaking an Alert Call from the Idle Display Using the Keypad Enter the PTT number of the person to callPress Release You, press and hold I, and wait for the OK to Talk toneMaking an Alert Call from the Dialed and Received Calls List Action To Making an Alert Call from the Phonebook Press S Highlight a phonebook entry Press MAnswering PTT Calls Answering a Barge CallAnswering an Alert Call After the Alert Answer the call Tone, pressPress Hold I, and wait for the OK to Talk tone After Answering an Alert Call When the Flip is Closed Canceling an Incoming Call When an Alert call is missed, Missed Call displaysMissed Alert Call Press ViewUsing Automatic Redial If you hear an ordinary busy signalMaking Answering Phone Calls Redialing a NumberUsing Caller ID Returning an Unanswered CallPhone displays the caller’s name when Either volume button turn off the alert Calling an Emergency NumberTurning Off a Call Alert PressToCanceling an Incoming Call Calling With Speed DialWhile the phone is ringing or vibrating Keypad keys Enter the speed dial numberAdditional Calling Features Calling With One-Touch DialCalling a Number In a Text Message Scroll to Call BackYou can also call a number using these features Insert a p pause characterTo record a voice VoiceUsing Features While On a Phone Call Using Call WaitingMaking a Three-Way Call Additional On-Call Features Press Using the Menu Navigating to a FeatureSelecting a Feature ScreenPress M to Press View + to view Entering Feature Information Some features require you to enter information Press StoPress Cancel to exit Without making changes ItemsFlashing Press Cursor Insert + Indicates Entering Text Choosing a Text MethodEnter it see Lists to select a name or numberUsing Tap Method General Text Entry Rules Character Chart Space ? @ & ~ ¿ ¡ %Using Symbol Method One time Bottom of the display See Symbol Chart onNumber key Using iTAP Software Predictive Text Entry Method Symbol ChartWord choices are updated Enter WordsWith each keypress Highlight the word you wantEnter Novel Words ChoicesPoint Press Select + toPunctuation CapitalizationEnter Numbers Delete Letters and WordsMenu Feature Descriptions PhonebookAll calls since reset, and all calls total, see Access games and applications on your phone, see114 SeeFrom Verizon Wireless directly to your phone, see Select to change phone settings, seeCreate keypad or voice shortcuts to menu features, see Use your phone as a calculator or currency converter, seeMy Tel. Number M Settings View a detailed battery charge meter Other Information M SettingsCurrent call Turn call answering options on or off Multi-KeyOpen to Answer Answer by opening the flip Lock and unlock your phone, seeRestrict Calls Appear in your phone’s External displayYour PIN Battery power Conserve battery powerWrap around when it Conditions, seePassword, or credit card TimerPhone’s menus move MenusTimer, and clear all user Settings and entriesRecovered Security code, and lifetimeCar Settings Headset, seeRecent Calls Viewing Received Calls or Dialed CallsOption Description Number in the To fieldSend the number to the network Using the Notepad Viewing and Resetting Call TimersTimer Description To view a call timer Scroll to the timer you wantReset the time if available View the recorded timeVoice Name indicator PhonebookViewing Entry Details Number orStoring a Phonebook Entry Enter InformationSelect Type Available for email entriesScroll to the number type Select the number typeComplete Phonebook Entry Storing a PIN Code With the Phone Number Recording a Voice Name For a Phonebook Entry Number before dialingInserted into the dialing Sequence in place of the nDialing a Phonebook Entry Phonebook ListStoring Longer Numbers Voice DialPress and release To make the call Voice key International call100 Editing a Phonebook Entry Deleting a Phonebook EntrySorting the Phonebook List 101Scroll to Setup Synchronizing with TrueSync Software102 Picture Viewer 103Picture Viewer menu can include the following options 104Find the Feature Datebook DatebookWeek View 105Day View Event View106 Adding a Datebook Event 107Changing Event Information Copying an EventScroll to the day Edit the informationDeleting an Event Displays the Date fieldKeypad keys Enter date information 109Radio Turning the Radio On and OffOn + or Turn the radio on or off Off + 110Tuning a Station Storing a PresetSelecting a Preset Sending and Receiving Calls With the Radio On112 Messages-Voicemail Storing Your Voicemail Number113 Listening to a Voicemail Message Receiving a Voicemail Message114 Turning Off the Voice Message Waiting Indicator To clear the f voice message waiting indicatorFind the Feature Messages Clear Count Storing Your Voicemail Phone NumberSetting Up the Text Message Inbox Messages-TextMessages you want to keep 116Receiving a Text Message Reading, Locking, or Deleting a Text Message117 118 Storing Pictures, Animations, and Sounds 119Store a Picture or Animation File 120Store a Sound File 121Sending a Text Message 122Select numbers/addresses Call lists as followsSelect Msg 123124 Sending a Quick Note Text Message Pages in the messageDrafts folder Scroll to the quick noteInserting Pictures, Animations, and Sounds Insert a File126 Find the Feature M Messages Outbox Viewing the Status of Sent Text Messages127 Change Style Settings Ring StylesSelecting a Ring Style Customizing a Ring StyleActivate and Deactivate Ringer IDs 129Set Ringer or Keypad Volume Creating and Editing Alert TonesCreating a Tone 130Key Display Description 131132 Press Display 133Editing a Tone Deleting a ToneScroll to the tone 134Setting Reminders Storing a Tone from a Text Message135 Shortcuts Standard ShortcutsCreating a Shortcut Do ThisAction Press S Scroll to the menu item Voice shortcutPress Record + Begin recording Press and release 137Using Shortcuts Use a Keypad ShortcutSelect a Shortcut From the List Use a Voice ShortcutVoice Record Making a RecordingAction Result Speak Phone records Release the voice keyViewing the Voice Record List Playing a Recording140 Playback Screen Press Press # to To rewind141 Voice Record Controls 142Locking and Unlocking a Recording Scroll to Lock or UnlockLock or unlock the recording To lock or unlock a recording during playbackDeleting a Recording 144Micro-Browser Starting a Micro-Browser Session145 Interacting With Web Pages 146Calculator Calculating NumbersFunction Description 148Converting Currency Highlight the $ functionPerform the conversion 149Get It Now Downloading an Application150 151 Launching an Application Disabling or Removing an Application152 Temporarily disable Application 153Restoring a Disabled Application Want to restoreView the list of applications View the application’sViewing Get It Now Information and History 155Adjusting Your Settings Reordering Menu ItemsYou can reorder the items in your phone’s main menu Scroll to a menu itemCustomizing a Soft Key Function 157Screen Saver Scroll to PictureScreen saver image 158Select the setting Hiding or Showing Location InformationScroll to Location On or 159TTY Operation 160Set TTY Mode 161Switch to TTY Mode During a Voice Call Return to Voice ModeHands-Free Use Open the Call menuSelect the feature Confirm the settingAutomatic Answer Automatic Hands-FreePower-Off Delay Scroll to the time delay164 Charger Time Scroll to the charge time165 Install the Software Data and Fax CallsMaking a Cable Connection Attach the CableWith the Motorola 167Synchronizing Data Plug the end168 Sending a Data or Fax Call Device169 Set Up Your Phone Receiving a Data or Fax Call170 Reset Normal Voice Operation Transfer the Data or FaxEnd the Data/Fax Connection Shortcut Turn your phone off and back onAssigning a New Code or Password SecurityTo enter the security code 172If You Forget a Code or Password To change a code or passwordSelect the code or password 173Locking and Unlocking Your Phone Lock Your Phone ManuallyKeypad keys Enter your unlock code OK + Lock the phone 174Restricting Calls Set Your Phone to Lock AutomaticallyUnlock Your Phone 175176 Troubleshooting While on a call, press the upper Volume tooQuestion Answer Handset haveBattery or BatteryDoes your battery Is the otherNot access Do you seem toMiss more phone Calls than youProblem Solution Try to open a Feature My phone DisplaySays Enter How doCall Heard anAlternating High/low toneCannot hear Others on myCannot open My messageCommands Passwords, orMy phone will Not sendMy battery Battery lifeDidn’t last as Long asAttached Display for the digital signal Indicator EWireless for more information Why doesSays 187Programming Instructions 188Open the MIN editor Digit MINPress OK + Store the new MIN Amps Sys ID, and Cdma Sys IDSpecific Absorption Rate Data 190191 Why the concern? 192193 194 195 What is FDAs role concerning the safety of mobile phones? 196197 198 For additional information, see the following Web sites 199Products Covered Length of Coverage 200Purchaser of the product 201Products Covered 202Phones Two-Way RadiosPagers Canada All Products204 Product Registration Online Product RegistrationThank you for choosing a Motorola product 205206 Emergency number 54 ending In-call timer Muting Prefix digits, inserting Received calls list 57, 59On/off 207Event reminders, turning on/off 208Earpiece illustration 1 volume, adjusting 209Incoming phone call, canceling 55 indicators 210Loud ring style indicator 25 Low Battery message 24 211212 Attaching to prefix digits Ctivating213 214 215 Entries by Text65-74 Entry mode, changing Flashing cursor 64 iTAP software 216217 218 Wireless Phone Safety Tips Safety is your most important call220 Wherever wireless phone service is available 221222 Page Motorola.com 8988485L61-0