Is the other, Party unable, To hear you?, Been, 178 | Motorola V60p

Troubleshooting

Question	Answer
Is the other	Make sure that your phone is not
party unable	muted. Press UNMUTE (+) if
to hear you?	necessary to unmute the phone.
	Also, make sure that your phone’s
	microphone is not blocked by its
	carrying case or a sticker.

Has the phone	Dropping your phone, getting it
been	wet, or using a non-Motorola
damaged,	battery or battery charger can
dropped, or	damage the phone. The phone’s
gotten wet?	limited warranty does not cover
	liquid damage or damage caused
Was a	liquid damage or damage caused
non-Motorola	from using non-Motorola
battery or	accessories.
battery
charger used?

The following refer to PTT specific problems:

Question	Answer
Does your battery	The PTT feature allows you
life seems shorter	to stay connected constantly,
than for normal	so the phone requires
phone calls?	frequent interaction with the
	network. Therefore, your
	phone uses more battery
	power compared to non-PTT
	phones.

178

Image 180

Motorola V60p Is the other, Party unable, To hear you?, Been, Damaged, Dropped, or, Gotten wet?, Was a, Non-Motorola, 178

Contents

Start Here Page Welcome United States Motorola, IncSoftware Copyright Notice Manual number 6809461A38-A Cover number 8988485L49-O Menu Map Main MenuShortcuts Settings Menu Location Other Settings Contents Using Features While On a Phone Call Basic PTT Instructions Making PTT Calls Answering PTT CallsMaking and Answering Phone Calls Page 147 Additional Health and Safety Information Product Registration Wireless Phone Safety Tips Navigating To a Menu Feature Optional FeaturesOptional Accessories Find the Feature Safety and General Information Exposure To Radio Frequency RF Energy RF Energy Interference/Compatibility Pacemakers Hearing AidsOther Medical Devices Operational Warnings Symbol Definition Chargers Repetitive Motion Injuries Installing the Battery Getting StartedWhat’s in the Box? Action Charging the Battery Insert the ridge atPlug Travel Charger into Tab Your phone With Release tab Facing up Changing the Convertible Covers Remove a Flip Cover Attach a Flip CoverClose your flip phone Line up the ridges Slide the cover onto the phone until it snaps into place Turning On Your Phone Making a CallPress Ending a Call Answering a CallSeeing Your Phone Number Oor close the flip Using the Display About Your Phone ➌ In Use Indicator Shows that a phone call is Progress ➎ Location Information Indicator Indicates Low Battery and hear the low battery alert ➑ Active Line Indicator Shows the current active phone lineZooming In and Out Using the Status Light StatusLight Indication Status Adjusting the Volume Using the PTT ButtonPress the up and down Volume buttons to Increase and decrease Using the External Display Battery UseBattery Care About Your Phone Push to Talk PTT Calls Private One-to-One Calls Setting Up Your Contacts List Viewing Your PTT Contacts Group CallsList Sorting Your PTT Contacts List Highlight Setup Open To Sorting in PTT Contacts ListHighlight Open To Display the Open To menu Turning On/Off Speakerphone PTT Calling States Presence IconsCall Tones Icon Status Icons and Text Icon/Text Displays Group is talking, Group name Basic PTT Instructions Start an Alert callStart a Barge call Or presses Ignore For the OK to Talk Tone OK to Talk tone Making PTT Calls Making a Barge Call from the PTT Contacts ListTalk tone Making a Barge Call from the Idle Display Using the Keypad Action ToEnter the PTT number of the group to call Find the Feature Recent Calls Making a Barge Call from the Dialed and Received Calls ListPress Select enter the Recent Calls menu +, then Making a Barge Call from the Phonebook List and highlight the groupName or number to call Making an Alert Call from the PTT Contacts List Person to call Making an Alert Call from the Idle Display Using the Keypad Enter the PTT number of the person to callPress Release You, press and hold I, and wait for the OK to Talk tone Making an Alert Call from the Dialed and Received Calls List Action To Making an Alert Call from the Phonebook Press S Highlight a phonebook entry Press M Answering PTT Calls Answering a Barge Call Answering an Alert Call After the Alert Answer the call Tone, pressPress Hold I, and wait for the OK to Talk tone After Answering an Alert Call When the Flip is Closed Canceling an Incoming Call When an Alert call is missed, Missed Call displaysMissed Alert Call Press View Using Automatic Redial If you hear an ordinary busy signalMaking Answering Phone Calls Redialing a Number Using Caller ID Returning an Unanswered CallPhone displays the caller’s name when Either volume button turn off the alert Calling an Emergency NumberTurning Off a Call Alert PressTo Canceling an Incoming Call Calling With Speed DialWhile the phone is ringing or vibrating Keypad keys Enter the speed dial number Additional Calling Features Calling With One-Touch DialCalling a Number In a Text Message Scroll to Call Back You can also call a number using these features Insert a p pause characterTo record a voice Voice Using Features While On a Phone Call Using Call WaitingMaking a Three-Way Call Additional On-Call Features Press Using the Menu Navigating to a Feature Selecting a Feature ScreenPress M to Press View + to view Entering Feature Information Some features require you to enter information Press StoPress Cancel to exit Without making changes Items Flashing Press Cursor Insert + Indicates Entering Text Choosing a Text MethodEnter it see Lists to select a name or number Using Tap Method General Text Entry Rules Character Chart Space ? @ & ~ ¿ ¡ % Using Symbol Method One time Bottom of the display See Symbol Chart onNumber key Using iTAP Software Predictive Text Entry Method Symbol Chart Word choices are updated Enter WordsWith each keypress Highlight the word you want Enter Novel Words ChoicesPoint Press Select + to Punctuation Capitalization Enter Numbers Delete Letters and Words Menu Feature Descriptions Phonebook All calls since reset, and all calls total, see Access games and applications on your phone, see114 See From Verizon Wireless directly to your phone, see Select to change phone settings, seeCreate keypad or voice shortcuts to menu features, see Use your phone as a calculator or currency converter, see My Tel. Number M Settings View a detailed battery charge meter Other Information M Settings Current call Turn call answering options on or off Multi-KeyOpen to Answer Answer by opening the flip Lock and unlock your phone, see Restrict Calls Appear in your phone’s External displayYour PIN Battery power Conserve battery powerWrap around when it Conditions, see Password, or credit card TimerPhone’s menus move Menus Timer, and clear all user Settings and entriesRecovered Security code, and lifetime Car Settings Headset, see Recent Calls Viewing Received Calls or Dialed Calls Option Description Number in the To fieldSend the number to the network Using the Notepad Viewing and Resetting Call Timers Timer Description To view a call timer Scroll to the timer you wantReset the time if available View the recorded time Voice Name indicator PhonebookViewing Entry Details Number or Storing a Phonebook Entry Enter Information Select Type Available for email entriesScroll to the number type Select the number type Complete Phonebook Entry Storing a PIN Code With the Phone Number Recording a Voice Name For a Phonebook Entry Number before dialingInserted into the dialing Sequence in place of the n Dialing a Phonebook Entry Phonebook List Storing Longer Numbers Voice DialPress and release To make the call Voice key International call 100 Editing a Phonebook Entry Deleting a Phonebook EntrySorting the Phonebook List 101 Scroll to Setup Synchronizing with TrueSync Software102 Picture Viewer 103 Picture Viewer menu can include the following options 104 Find the Feature Datebook DatebookWeek View 105 Day View Event View106 Adding a Datebook Event 107 Changing Event Information Copying an EventScroll to the day Edit the information Deleting an Event Displays the Date fieldKeypad keys Enter date information 109 Radio Turning the Radio On and OffOn + or Turn the radio on or off Off + 110 Tuning a Station Storing a PresetSelecting a Preset Sending and Receiving Calls With the Radio On 112 Messages-Voicemail Storing Your Voicemail Number113 Listening to a Voicemail Message Receiving a Voicemail Message114 Turning Off the Voice Message Waiting Indicator To clear the f voice message waiting indicatorFind the Feature Messages Clear Count Storing Your Voicemail Phone Number Setting Up the Text Message Inbox Messages-TextMessages you want to keep 116 Receiving a Text Message Reading, Locking, or Deleting a Text Message117 118 Storing Pictures, Animations, and Sounds 119 Store a Picture or Animation File 120 Store a Sound File 121 Sending a Text Message 122 Select numbers/addresses Call lists as followsSelect Msg 123 124 Sending a Quick Note Text Message Pages in the messageDrafts folder Scroll to the quick note Inserting Pictures, Animations, and Sounds Insert a File126 Find the Feature M Messages Outbox Viewing the Status of Sent Text Messages127 Change Style Settings Ring StylesSelecting a Ring Style Customizing a Ring Style Activate and Deactivate Ringer IDs 129 Set Ringer or Keypad Volume Creating and Editing Alert TonesCreating a Tone 130 Key Display Description 131 132 Press Display 133 Editing a Tone Deleting a ToneScroll to the tone 134 Setting Reminders Storing a Tone from a Text Message135 Shortcuts Standard ShortcutsCreating a Shortcut Do This Action Press S Scroll to the menu item Voice shortcutPress Record + Begin recording Press and release 137 Using Shortcuts Use a Keypad ShortcutSelect a Shortcut From the List Use a Voice Shortcut Voice Record Making a RecordingAction Result Speak Phone records Release the voice key Viewing the Voice Record List Playing a Recording140 Playback Screen Press Press # to To rewind141 Voice Record Controls 142 Locking and Unlocking a Recording Scroll to Lock or UnlockLock or unlock the recording To lock or unlock a recording during playback Deleting a Recording 144 Micro-Browser Starting a Micro-Browser Session145 Interacting With Web Pages 146 Calculator Calculating Numbers Function Description 148 Converting Currency Highlight the $ functionPerform the conversion 149 Get It Now Downloading an Application150 151 Launching an Application Disabling or Removing an Application152 Temporarily disable Application 153 Restoring a Disabled Application Want to restoreView the list of applications View the application’s Viewing Get It Now Information and History 155 Adjusting Your Settings Reordering Menu ItemsYou can reorder the items in your phone’s main menu Scroll to a menu item Customizing a Soft Key Function 157 Screen Saver Scroll to PictureScreen saver image 158 Select the setting Hiding or Showing Location InformationScroll to Location On or 159 TTY Operation 160 Set TTY Mode 161 Switch to TTY Mode During a Voice Call Return to Voice ModeHands-Free Use Open the Call menu Select the feature Confirm the settingAutomatic Answer Automatic Hands-Free Power-Off Delay Scroll to the time delay164 Charger Time Scroll to the charge time165 Install the Software Data and Fax CallsMaking a Cable Connection Attach the Cable With the Motorola 167 Synchronizing Data Plug the end168 Sending a Data or Fax Call Device169 Set Up Your Phone Receiving a Data or Fax Call170 Reset Normal Voice Operation Transfer the Data or FaxEnd the Data/Fax Connection Shortcut Turn your phone off and back on Assigning a New Code or Password SecurityTo enter the security code 172 If You Forget a Code or Password To change a code or passwordSelect the code or password 173 Locking and Unlocking Your Phone Lock Your Phone ManuallyKeypad keys Enter your unlock code OK + Lock the phone 174 Restricting Calls Set Your Phone to Lock AutomaticallyUnlock Your Phone 175 176 Troubleshooting While on a call, press the upper Volume tooQuestion Answer Handset have Battery or BatteryDoes your battery Is the other Not access Do you seem toMiss more phone Calls than you Problem Solution Try to open a Feature My phone DisplaySays Enter How do Call Heard anAlternating High/low tone Cannot hear Others on myCannot open My message Commands Passwords, orMy phone will Not send My battery Battery lifeDidn’t last as Long as Attached Display for the digital signal Indicator EWireless for more information Why does Says 187 Programming Instructions 188 Open the MIN editor Digit MINPress OK + Store the new MIN Amps Sys ID, and Cdma Sys ID Specific Absorption Rate Data 190 191 Why the concern? 192 193 194 195 What is FDAs role concerning the safety of mobile phones? 196 197 198 For additional information, see the following Web sites 199 Products Covered Length of Coverage 200 Purchaser of the product 201 Products Covered 202 Phones Two-Way RadiosPagers Canada All Products 204 Product Registration Online Product RegistrationThank you for choosing a Motorola product 205 206 Emergency number 54 ending In-call timer Muting Prefix digits, inserting Received calls list 57, 59On/off 207 Event reminders, turning on/off 208 Earpiece illustration 1 volume, adjusting 209 Incoming phone call, canceling 55 indicators 210 Loud ring style indicator 25 Low Battery message 24 211 212 Attaching to prefix digits Ctivating213 214 215 Entries by Text65-74 Entry mode, changing Flashing cursor 64 iTAP software 216 217 218 Wireless Phone Safety Tips Safety is your most important call 220 Wherever wireless phone service is available 221 222 Page Motorola.com 8988485L61-0