186
Troubleshooting
My phone
beeped when I
attached the
data cable, but
my data and
fax
applications
don’t work.
You must be in an area with digital
coverage. Check your phone’s
display for the digital signal
indicator (
E
).
Some wireless networks may not
support data or fax transmission.
If you see the digital indicator, but
you are roaming on an unfamiliar
network, this may be the case.
Also, remember that data and fax
transmission usually requires a
subscription. Call Verizon
Wireless for more information.
When sending
data with the
data cable,
why does the
computer
show a
connection
rate of 19200
Kbps?
19200 Kbps is the data transfer
rate of the connection between
your computer and the phone.
The rate of data transfer between
your phone and the network is
displayed on your phone and can
be up to 153 kbps.
I can’t end my
data call by
closing the
application on
my computer.
What can I do?
Try pressing
O
on your phone. Or
try disconnecting the cable or
turning off the phone. If possible,
always close the connection
through your computer, as these
alternative methods may disrupt
the application on your computer.
Problem Solution