181
Troubleshooting
The display
says:
Enter
Unlock Code
.
How do I
unlock my
phone?
Enter the factory-preset unlock
code (1234), or the last four digits
of your phone number. If this fails,
call Verizon Wireless (or the
company that sends you your
monthly wireless service bill).
My phone asks
for an unlock
code when I
try to open a
feature.
The application you want is
locked. If you do not know the
unlock code, see page 173.
My phone
does not ring.
If you see
a
or
W
in the
display, then the ringer is turned
off, see page 128.
Also, the ringer may be set to
Silent
even though your phone is
set to an audible ring style. See
page 128.
My phone
rings even
though I
selected the
Silent
(or
Vibrate
) ring
style.
The ringer may be set to play a
tone even though your phone is
set to a silent ring style, see page
128.
Problem Solution