Troubleshooting, Question Answer, Handset have

Troubleshooting

Check these questions first if you have problems with your phone. If you need additional help, contact the Motorola Customer Call Center at 1-800-331-6456 (United States) or 1-800-461-4575 (Canada).

Question	Answer
Is your phone	Press M #. If you do not see
set up	your phone number, contact
correctly?	Verizon Wireless.

Is your battery	The battery level indicator should
charged? Do	have at least one segment
you see 9 in	showing (7). If it does not,
the display?	recharge your battery, see page
	18.

Does the	The signal strength indicator	Troubleshooting
handset have	should have at least one segment	Troubleshooting
handset have	should have at least one segment
a signal? Do	showing (1). If it does not, move
you see 0 in	to an area with a stronger signal
the display?	to use your phone.

Is the earpiece	While on a call, press the upper
volume too	volume button on the side of your
low?	phone.

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Motorola V60p Troubleshooting, Question Answer, Handset have, While on a call, press the upper Volume too, Low? Phone 177

Contents

Start Here Page Welcome Manual number 6809461A38-A Cover number 8988485L49-O United StatesMotorola, Inc Software Copyright Notice Shortcuts Menu MapMain Menu Location Other Settings Settings Menu Contents Making and Answering Phone Calls Using Features While On a Phone CallBasic PTT Instructions Making PTT Calls Answering PTT Calls Page 147 Product Registration Wireless Phone Safety Tips Additional Health and Safety Information Find the Feature Navigating To a Menu FeatureOptional Features Optional Accessories Exposure To Radio Frequency RF Energy Safety and General Information RF Energy Interference/Compatibility Other Medical Devices PacemakersHearing Aids Operational Warnings Chargers Symbol Definition Repetitive Motion Injuries Action Installing the BatteryGetting Started What’s in the Box? Charger into Tab Your phone With Release tab Facing up Charging the BatteryInsert the ridge at Plug Travel Changing the Convertible Covers Slide the cover onto the phone until it snaps into place Remove a Flip CoverAttach a Flip Cover Close your flip phone Line up the ridges Press Turning On Your PhoneMaking a Call Oor close the flip Ending a CallAnswering a Call Seeing Your Phone Number About Your Phone Using the Display ➎ Location Information Indicator Indicates ➌ In Use Indicator Shows that a phone call is Progress Zooming In and Out Low Battery and hear the low battery alert➑ Active Line Indicator Shows the current active phone line Indication Status Using the Status LightStatus Light Increase and decrease Adjusting the VolumeUsing the PTT Button Press the up and down Volume buttons to Battery Care Using the External DisplayBattery Use About Your Phone Private One-to-One Calls Push to Talk PTT Calls Sorting Your PTT Contacts List Setting Up Your Contacts List Viewing Your PTT ContactsGroup Calls List Display the Open To menu Highlight SetupOpen To Sorting in PTT Contacts List Highlight Open To Turning On/Off Speakerphone Icon Status PTT Calling StatesPresence Icons Call Tones Icon/Text Displays Icons and Text Group name Group is talking, Or presses Ignore Basic PTT InstructionsStart an Alert call Start a Barge call OK to Talk tone For the OK to Talk Tone Talk tone Making PTT CallsMaking a Barge Call from the PTT Contacts List Enter the PTT number of the group to call Making a Barge Call from the Idle Display Using the KeypadAction To Press Select enter the Recent Calls menu +, then Find the Feature Recent CallsMaking a Barge Call from the Dialed and Received Calls List Name or number to call Making a Barge Call from the PhonebookList and highlight the group Person to call Making an Alert Call from the PTT Contacts List You, press and hold I, and wait for the OK to Talk tone Making an Alert Call from the Idle Display Using the KeypadEnter the PTT number of the person to call Press Release Making an Alert Call from the Dialed and Received Calls List Action To Press S Highlight a phonebook entry Press M Making an Alert Call from the Phonebook Answering a Barge Call Answering PTT Calls Press Hold I, and wait for the OK to Talk tone After Answering an Alert CallAfter the Alert Answer the call Tone, press Answering an Alert Call When the Flip is Closed Press View Canceling an Incoming CallWhen an Alert call is missed, Missed Call displays Missed Alert Call Redialing a Number Using Automatic RedialIf you hear an ordinary busy signal Making Answering Phone Calls Phone displays the caller’s name when Using Caller IDReturning an Unanswered Call PressTo Either volume button turn off the alertCalling an Emergency Number Turning Off a Call Alert Keypad keys Enter the speed dial number Canceling an Incoming CallCalling With Speed Dial While the phone is ringing or vibrating Scroll to Call Back Additional Calling FeaturesCalling With One-Touch Dial Calling a Number In a Text Message Voice You can also call a number using these featuresInsert a p pause character To record a voice Making a Three-Way Call Using Features While On a Phone CallUsing Call Waiting Additional On-Call Features Press Navigating to a Feature Using the Menu Press M to Press View + to view Selecting a FeatureScreen Items Entering Feature InformationSome features require you to enter information Press Sto Press Cancel to exit Without making changes Flashing Press Cursor Insert + Indicates Lists to select a name or number Entering TextChoosing a Text Method Enter it see Using Tap Method General Text Entry Rules Space ? @ & ~ ¿ ¡ % Character Chart Number key Using Symbol MethodOne time Bottom of the display See Symbol Chart on Symbol Chart Using iTAP Software Predictive Text Entry Method Highlight the word you want Word choices are updatedEnter Words With each keypress Press Select + to Enter Novel WordsChoices Point Capitalization Punctuation Delete Letters and Words Enter Numbers Phonebook Menu Feature Descriptions See All calls since reset, and all calls total, seeAccess games and applications on your phone, see 114 Use your phone as a calculator or currency converter, see From Verizon Wireless directly to your phone, seeSelect to change phone settings, see Create keypad or voice shortcuts to menu features, see My Tel. Number M Settings Other Information M Settings View a detailed battery charge meter Lock and unlock your phone, see Current callTurn call answering options on or off Multi-Key Open to Answer Answer by opening the flip Restrict Calls Your PIN Appear in your phone’sExternal display Conditions, see Battery powerConserve battery power Wrap around when it Menus Password, or credit cardTimer Phone’s menus move Security code, and lifetime Timer, and clear all userSettings and entries Recovered Headset, see Car Settings Viewing Received Calls or Dialed Calls Recent Calls Send the number to the network Option DescriptionNumber in the To field Viewing and Resetting Call Timers Using the Notepad Timer Description View the recorded time To view a call timerScroll to the timer you want Reset the time if available Number or Voice Name indicatorPhonebook Viewing Entry Details Enter Information Storing a Phonebook Entry Select the number type Select TypeAvailable for email entries Scroll to the number type Complete Phonebook Entry Storing a PIN Code With the Phone Number Sequence in place of the n Recording a Voice Name For a Phonebook EntryNumber before dialing Inserted into the dialing Phonebook List Dialing a Phonebook Entry International call Storing Longer NumbersVoice Dial Press and release To make the call Voice key 100 101 Editing a Phonebook EntryDeleting a Phonebook Entry Sorting the Phonebook List 102 Scroll to SetupSynchronizing with TrueSync Software 103 Picture Viewer 104 Picture Viewer menu can include the following options 105 Find the Feature DatebookDatebook Week View 106 Day ViewEvent View 107 Adding a Datebook Event Edit the information Changing Event InformationCopying an Event Scroll to the day 109 Deleting an EventDisplays the Date field Keypad keys Enter date information 110 RadioTurning the Radio On and Off On + or Turn the radio on or off Off + Sending and Receiving Calls With the Radio On Tuning a StationStoring a Preset Selecting a Preset 112 113 Messages-VoicemailStoring Your Voicemail Number 114 Listening to a Voicemail MessageReceiving a Voicemail Message Storing Your Voicemail Phone Number Turning Off the Voice Message Waiting IndicatorTo clear the f voice message waiting indicator Find the Feature Messages Clear Count 116 Setting Up the Text Message InboxMessages-Text Messages you want to keep 117 Receiving a Text MessageReading, Locking, or Deleting a Text Message 118 119 Storing Pictures, Animations, and Sounds 120 Store a Picture or Animation File 121 Store a Sound File 122 Sending a Text Message 123 Select numbers/addressesCall lists as follows Select Msg 124 Scroll to the quick note Sending a Quick Note Text MessagePages in the message Drafts folder 126 Inserting Pictures, Animations, and SoundsInsert a File 127 Find the Feature M Messages OutboxViewing the Status of Sent Text Messages Customizing a Ring Style Change Style SettingsRing Styles Selecting a Ring Style 129 Activate and Deactivate Ringer IDs 130 Set Ringer or Keypad VolumeCreating and Editing Alert Tones Creating a Tone 131 Key Display Description 132 133 Press Display 134 Editing a ToneDeleting a Tone Scroll to the tone 135 Setting RemindersStoring a Tone from a Text Message Do This ShortcutsStandard Shortcuts Creating a Shortcut 137 Action Press S Scroll to the menu itemVoice shortcut Press Record + Begin recording Press and release Use a Voice Shortcut Using ShortcutsUse a Keypad Shortcut Select a Shortcut From the List Speak Phone records Release the voice key Voice RecordMaking a Recording Action Result 140 Viewing the Voice Record ListPlaying a Recording 141 Playback ScreenPress Press # to To rewind 142 Voice Record Controls To lock or unlock a recording during playback Locking and Unlocking a RecordingScroll to Lock or Unlock Lock or unlock the recording 144 Deleting a Recording 145 Micro-BrowserStarting a Micro-Browser Session 146 Interacting With Web Pages Calculating Numbers Calculator 148 Function Description 149 Converting CurrencyHighlight the $ function Perform the conversion 150 Get It NowDownloading an Application 151 152 Launching an ApplicationDisabling or Removing an Application 153 Temporarily disable Application View the application’s Restoring a Disabled ApplicationWant to restore View the list of applications 155 Viewing Get It Now Information and History Scroll to a menu item Adjusting Your SettingsReordering Menu Items You can reorder the items in your phone’s main menu 157 Customizing a Soft Key Function 158 Screen SaverScroll to Picture Screen saver image 159 Select the settingHiding or Showing Location Information Scroll to Location On or 160 TTY Operation 161 Set TTY Mode Open the Call menu Switch to TTY Mode During a Voice CallReturn to Voice Mode Hands-Free Use Automatic Hands-Free Select the featureConfirm the setting Automatic Answer 164 Power-Off DelayScroll to the time delay 165 Charger TimeScroll to the charge time Attach the Cable Install the SoftwareData and Fax Calls Making a Cable Connection 167 With the Motorola 168 Synchronizing DataPlug the end 169 Sending a Data or Fax CallDevice 170 Set Up Your PhoneReceiving a Data or Fax Call Shortcut Turn your phone off and back on Reset Normal Voice OperationTransfer the Data or Fax End the Data/Fax Connection 172 Assigning a New Code or PasswordSecurity To enter the security code 173 If You Forget a Code or PasswordTo change a code or password Select the code or password 174 Locking and Unlocking Your PhoneLock Your Phone Manually Keypad keys Enter your unlock code OK + Lock the phone 175 Restricting CallsSet Your Phone to Lock Automatically Unlock Your Phone 176 Handset have TroubleshootingWhile on a call, press the upper Volume too Question Answer Is the other Battery orBattery Does your battery Calls than you Not accessDo you seem to Miss more phone Problem Solution How do Try to open a Feature My phoneDisplay Says Enter High/low tone CallHeard an Alternating My message Cannot hearOthers on my Cannot open Not send CommandsPasswords, or My phone will Long as My batteryBattery life Didn’t last as Why does Attached Display for the digital signalIndicator E Wireless for more information 187 Says 188 Programming Instructions Amps Sys ID, and Cdma Sys ID Open the MIN editorDigit MIN Press OK + Store the new MIN 190 Specific Absorption Rate Data 191 192 Why the concern? 193 194 195 196 What is FDAs role concerning the safety of mobile phones? 197 198 199 For additional information, see the following Web sites 200 Products Covered Length of Coverage 201 Purchaser of the product 202 Products Covered Canada All Products PhonesTwo-Way Radios Pagers 204 205 Product RegistrationOnline Product Registration Thank you for choosing a Motorola product 206 207 Emergency number 54 ending In-call timerMuting Prefix digits, inserting Received calls list 57, 59 On/off 208 Event reminders, turning on/off 209 Earpiece illustration 1 volume, adjusting 210 Incoming phone call, canceling 55 indicators 211 Loud ring style indicator 25 Low Battery message 24 212 213 Attaching to prefix digitsCtivating 214 215 216 Entries byText 65-74 Entry mode, changing Flashing cursor 64 iTAP software 217 218 Safety is your most important call Wireless Phone Safety Tips 220 221 Wherever wireless phone service is available 222 Page Motorola.com 8988485L61-0

Motorola V60p manual Troubleshooting, Question Answer, Handset have, Low? Phone 177

Models: V60p

Troubleshooting

Question

Answer

handset have

While on a call, press the upper

volume too

low?

phone.

177