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Motorola V60p manual Troubleshooting, Question Answer, Handset have, Low? Phone 177

Models: V60p

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Page 179

Troubleshooting

Check these questions first if you have problems with your phone. If you need additional help, contact the Motorola Customer Call Center at 1-800-331-6456 (United States) or 1-800-461-4575 (Canada).

Question	Answer
Is your phone	Press M #. If you do not see
set up	your phone number, contact
correctly?	Verizon Wireless.

Is your battery	The battery level indicator should
charged? Do	have at least one segment
you see 9 in	showing (7). If it does not,
the display?	recharge your battery, see page
	18.

Does the	The signal strength indicator	Troubleshooting
handset have	should have at least one segment	Troubleshooting
handset have	should have at least one segment
a signal? Do	showing (1). If it does not, move
you see 0 in	to an area with a stronger signal
the display?	to use your phone.

Is the earpiece	While on a call, press the upper
volume too	volume button on the side of your
low?	phone.

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Motorola V60p Troubleshooting, Question Answer, Handset have, While on a call, press the upper Volume too, Low? Phone 177

Contents

Start Here Page Welcome Manual number 6809461A38-A Cover number 8988485L49-O United StatesMotorola, Inc Software Copyright NoticeShortcuts Menu MapMain Menu Location Other Settings Settings MenuContents Making and Answering Phone Calls Using Features While On a Phone CallBasic PTT Instructions Making PTT Calls Answering PTT Calls Page 147 Product Registration Wireless Phone Safety Tips Additional Health and Safety InformationFind the Feature Navigating To a Menu FeatureOptional Features Optional AccessoriesExposure To Radio Frequency RF Energy Safety and General InformationRF Energy Interference/Compatibility Other Medical Devices PacemakersHearing Aids Operational Warnings Chargers Symbol DefinitionRepetitive Motion Injuries Action Installing the BatteryGetting Started What’s in the Box?Charger into Tab Your phone With Release tab Facing up Charging the BatteryInsert the ridge at Plug TravelChanging the Convertible Covers Slide the cover onto the phone until it snaps into place Remove a Flip CoverAttach a Flip Cover Close your flip phone Line up the ridgesPress Turning On Your PhoneMaking a Call Oor close the flip Ending a CallAnswering a Call Seeing Your Phone NumberAbout Your Phone Using the Display➎ Location Information Indicator Indicates ➌ In Use Indicator Shows that a phone call is ProgressZooming In and Out Low Battery and hear the low battery alert➑ Active Line Indicator Shows the current active phone line Indication Status Using the Status LightStatus LightIncrease and decrease Adjusting the VolumeUsing the PTT Button Press the up and down Volume buttons toBattery Care Using the External DisplayBattery Use About Your Phone Private One-to-One Calls Push to Talk PTT CallsSorting Your PTT Contacts List Setting Up Your Contacts List Viewing Your PTT ContactsGroup Calls ListDisplay the Open To menu Highlight SetupOpen To Sorting in PTT Contacts List Highlight Open ToTurning On/Off Speakerphone Icon Status PTT Calling StatesPresence Icons Call TonesIcon/Text Displays Icons and TextGroup name Group is talking,Or presses Ignore Basic PTT InstructionsStart an Alert call Start a Barge callOK to Talk tone For the OK to Talk ToneTalk tone Making PTT CallsMaking a Barge Call from the PTT Contacts List Enter the PTT number of the group to call Making a Barge Call from the Idle Display Using the KeypadAction To Press Select enter the Recent Calls menu +, then Find the Feature Recent CallsMaking a Barge Call from the Dialed and Received Calls List Name or number to call Making a Barge Call from the PhonebookList and highlight the group Person to call Making an Alert Call from the PTT Contacts ListYou, press and hold I, and wait for the OK to Talk tone Making an Alert Call from the Idle Display Using the KeypadEnter the PTT number of the person to call Press ReleaseMaking an Alert Call from the Dialed and Received Calls List Action To Press S Highlight a phonebook entry Press M Making an Alert Call from the PhonebookAnswering a Barge Call Answering PTT CallsPress Hold I, and wait for the OK to Talk tone After Answering an Alert CallAfter the Alert Answer the call Tone, press Answering an Alert Call When the Flip is Closed Press View Canceling an Incoming CallWhen an Alert call is missed, Missed Call displays Missed Alert CallRedialing a Number Using Automatic RedialIf you hear an ordinary busy signal Making Answering Phone CallsPhone displays the caller’s name when Using Caller IDReturning an Unanswered Call PressTo Either volume button turn off the alertCalling an Emergency Number Turning Off a Call AlertKeypad keys Enter the speed dial number Canceling an Incoming CallCalling With Speed Dial While the phone is ringing or vibratingScroll to Call Back Additional Calling FeaturesCalling With One-Touch Dial Calling a Number In a Text MessageVoice You can also call a number using these featuresInsert a p pause character To record a voiceMaking a Three-Way Call Using Features While On a Phone CallUsing Call Waiting Additional On-Call Features Press Navigating to a Feature Using the MenuPress M to Press View + to view Selecting a FeatureScreen Items Entering Feature InformationSome features require you to enter information Press Sto Press Cancel to exit Without making changesFlashing Press Cursor Insert + Indicates Lists to select a name or number Entering TextChoosing a Text Method Enter it seeUsing Tap Method General Text Entry Rules Space ? @ & ~ ¿ ¡ % Character ChartNumber key Using Symbol MethodOne time Bottom of the display See Symbol Chart on Symbol Chart Using iTAP Software Predictive Text Entry MethodHighlight the word you want Word choices are updatedEnter Words With each keypressPress Select + to Enter Novel WordsChoices PointCapitalization PunctuationDelete Letters and Words Enter NumbersPhonebook Menu Feature DescriptionsSee All calls since reset, and all calls total, seeAccess games and applications on your phone, see 114Use your phone as a calculator or currency converter, see From Verizon Wireless directly to your phone, seeSelect to change phone settings, see Create keypad or voice shortcuts to menu features, seeMy Tel. Number M Settings Other Information M Settings View a detailed battery charge meterLock and unlock your phone, see Current callTurn call answering options on or off Multi-Key Open to Answer Answer by opening the flipRestrict Calls Your PIN Appear in your phone’sExternal display Conditions, see Battery powerConserve battery power Wrap around when itMenus Password, or credit cardTimer Phone’s menus moveSecurity code, and lifetime Timer, and clear all userSettings and entries RecoveredHeadset, see Car SettingsViewing Received Calls or Dialed Calls Recent CallsSend the number to the network Option DescriptionNumber in the To field Viewing and Resetting Call Timers Using the NotepadTimer Description View the recorded time To view a call timerScroll to the timer you want Reset the time if availableNumber or Voice Name indicatorPhonebook Viewing Entry DetailsEnter Information Storing a Phonebook EntrySelect the number type Select TypeAvailable for email entries Scroll to the number typeComplete Phonebook Entry Storing a PIN Code With the Phone Number Sequence in place of the n Recording a Voice Name For a Phonebook EntryNumber before dialing Inserted into the dialingPhonebook List Dialing a Phonebook EntryInternational call Storing Longer NumbersVoice Dial Press and release To make the call Voice key100 101 Editing a Phonebook EntryDeleting a Phonebook Entry Sorting the Phonebook List102 Scroll to SetupSynchronizing with TrueSync Software 103 Picture Viewer104 Picture Viewer menu can include the following options105 Find the Feature DatebookDatebook Week View106 Day ViewEvent View 107 Adding a Datebook EventEdit the information Changing Event InformationCopying an Event Scroll to the day109 Deleting an EventDisplays the Date field Keypad keys Enter date information110 RadioTurning the Radio On and Off On + or Turn the radio on or off Off +Sending and Receiving Calls With the Radio On Tuning a StationStoring a Preset Selecting a Preset112 113 Messages-VoicemailStoring Your Voicemail Number 114 Listening to a Voicemail MessageReceiving a Voicemail Message Storing Your Voicemail Phone Number Turning Off the Voice Message Waiting IndicatorTo clear the f voice message waiting indicator Find the Feature Messages Clear Count116 Setting Up the Text Message InboxMessages-Text Messages you want to keep117 Receiving a Text MessageReading, Locking, or Deleting a Text Message 118 119 Storing Pictures, Animations, and Sounds120 Store a Picture or Animation File121 Store a Sound File122 Sending a Text Message123 Select numbers/addressesCall lists as follows Select Msg124 Scroll to the quick note Sending a Quick Note Text MessagePages in the message Drafts folder126 Inserting Pictures, Animations, and SoundsInsert a File 127 Find the Feature M Messages OutboxViewing the Status of Sent Text Messages Customizing a Ring Style Change Style SettingsRing Styles Selecting a Ring Style129 Activate and Deactivate Ringer IDs130 Set Ringer or Keypad VolumeCreating and Editing Alert Tones Creating a Tone131 Key Display Description132 133 Press Display134 Editing a ToneDeleting a Tone Scroll to the tone135 Setting RemindersStoring a Tone from a Text Message Do This ShortcutsStandard Shortcuts Creating a Shortcut137 Action Press S Scroll to the menu itemVoice shortcut Press Record + Begin recording Press and releaseUse a Voice Shortcut Using ShortcutsUse a Keypad Shortcut Select a Shortcut From the ListSpeak Phone records Release the voice key Voice RecordMaking a Recording Action Result140 Viewing the Voice Record ListPlaying a Recording 141 Playback ScreenPress Press # to To rewind 142 Voice Record ControlsTo lock or unlock a recording during playback Locking and Unlocking a RecordingScroll to Lock or Unlock Lock or unlock the recording144 Deleting a Recording145 Micro-BrowserStarting a Micro-Browser Session 146 Interacting With Web PagesCalculating Numbers Calculator148 Function Description149 Converting CurrencyHighlight the $ function Perform the conversion150 Get It NowDownloading an Application 151 152 Launching an ApplicationDisabling or Removing an Application 153 Temporarily disable ApplicationView the application’s Restoring a Disabled ApplicationWant to restore View the list of applications155 Viewing Get It Now Information and HistoryScroll to a menu item Adjusting Your SettingsReordering Menu Items You can reorder the items in your phone’s main menu157 Customizing a Soft Key Function158 Screen SaverScroll to Picture Screen saver image159 Select the settingHiding or Showing Location Information Scroll to Location On or160 TTY Operation161 Set TTY ModeOpen the Call menu Switch to TTY Mode During a Voice CallReturn to Voice Mode Hands-Free UseAutomatic Hands-Free Select the featureConfirm the setting Automatic Answer164 Power-Off DelayScroll to the time delay 165 Charger TimeScroll to the charge time Attach the Cable Install the SoftwareData and Fax Calls Making a Cable Connection167 With the Motorola168 Synchronizing DataPlug the end 169 Sending a Data or Fax CallDevice 170 Set Up Your PhoneReceiving a Data or Fax Call Shortcut Turn your phone off and back on Reset Normal Voice OperationTransfer the Data or Fax End the Data/Fax Connection172 Assigning a New Code or PasswordSecurity To enter the security code173 If You Forget a Code or PasswordTo change a code or password Select the code or password174 Locking and Unlocking Your PhoneLock Your Phone Manually Keypad keys Enter your unlock code OK + Lock the phone175 Restricting CallsSet Your Phone to Lock Automatically Unlock Your Phone176 Handset have TroubleshootingWhile on a call, press the upper Volume too Question AnswerIs the other Battery orBattery Does your batteryCalls than you Not accessDo you seem to Miss more phoneProblem Solution How do Try to open a Feature My phoneDisplay Says EnterHigh/low tone CallHeard an AlternatingMy message Cannot hearOthers on my Cannot openNot send CommandsPasswords, or My phone willLong as My batteryBattery life Didn’t last asWhy does Attached Display for the digital signalIndicator E Wireless for more information187 Says188 Programming InstructionsAmps Sys ID, and Cdma Sys ID Open the MIN editorDigit MIN Press OK + Store the new MIN190 Specific Absorption Rate Data191 192 Why the concern?193 194 195 196 What is FDAs role concerning the safety of mobile phones?197 198 199 For additional information, see the following Web sites200 Products Covered Length of Coverage201 Purchaser of the product202 Products CoveredCanada All Products PhonesTwo-Way Radios Pagers204 205 Product RegistrationOnline Product Registration Thank you for choosing a Motorola product206 207 Emergency number 54 ending In-call timerMuting Prefix digits, inserting Received calls list 57, 59 On/off208 Event reminders, turning on/off209 Earpiece illustration 1 volume, adjusting210 Incoming phone call, canceling 55 indicators211 Loud ring style indicator 25 Low Battery message 24212 213 Attaching to prefix digitsCtivating 214 215 216 Entries byText 65-74 Entry mode, changing Flashing cursor 64 iTAP software217 218 Safety is your most important call Wireless Phone Safety Tips220 221 Wherever wireless phone service is available222 Page Motorola.com 8988485L61-0

Troubleshooting

Question

Answer

handset have

While on a call, press the upper

volume too

low?

phone.

177