Problem Report Form, Service Information | Moxa Technologies 5400

Service Information

Problem Report Form

MOXA NPort 5400 Series

Customer name:

Company:

	Tel:			Fax:
	Email:			Date:

	1. Moxa Product:	NPort 5410	NPort 5430		NPort 5430I

2.Serial Number: _________________

Problem Description: Please describe the symptoms of the problem as clearly as possible, including any error messages you see. A clearly written description of the problem will allow us to reproduce the symptoms, and expedite the repair of your product.

NPort 5400 Series User’s Manual D-3

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Moxa Technologies 5400 user manual Problem Report Form, Service Information, Moxa Product NPort Serial Number

Contents

Third Edition, May Series User’s Manual Trademarks Copyright NoticeDisclaimer Table of Contents Chapter IP Serial LIB Introduction Product Features Package ChecklistOverview Introduction Product Specifications Regulatory Approvals Power RequirementsMechanical Environment Getting Started Panel Layout Connecting the Hardware Panel Layout Getting Started Connecting the HardwareWiring Requirements Connecting the Power Grounding NPort Connecting to the NetworkConnecting to a Serial Device LED Indicators This chapter includes the following sections Configuration LCM Display Factory Default IP AddressDefault IP address Initializing NPort’s IP Address Button Name Action Initial IP Address ConfigurationDetailed Menu Options Inact. time Delimiter Initial IP Address Configuration ARP NPort Administration Suite Telnet Console NPort 5400 Series User’s Manual Initial IP Address Configuration Page Choosing the Proper Operation Mode TCP Server Mode Choosing the Proper Operation Mode TCP Client ModeUDP Mode Real COM Mode NPort 5400 Series User’s Manual Web Console Configuration Opening Your Browser Web Console Configuration Time zone Basic SettingsTime Server name Time server Network SettingsSetting Factory Default Necessity Console NPort 5400 Series User’s Manual Netmask IP AddressGateway DNS server 1 / DNS sever IP Configuration IP Address Report Web Console Configuration Snmp Settings Port alias Serial Settings Web Console Configuration Serial Parameters TCP alive check time Operating SettingsReal COM Mode Setting Factory Default Necessity To 99 min Min Optional Max Connection 2 to Setting Factory Default Necessity To FF None OptionalMax Connection Max. Connection Setting Factory Default Necessity To 65535 ms Optional TCP Server ModeForce Transmit Max Connection 2 to Inactivity time Local TCP port Setting Factory Default Necessity 4001 RequiredCommand port Setting Factory Default Necessity 966 Optional TCP Client Mode NPort 5400 Series User’s Manual Destination IP address 2/3/4 Destination IP addressTCP connection UDP Mode Local listen port Any host can access the NPort Accessible IP SettingsOnly one host of specific IP address can access the NPort Hosts on the specific subnet can access the NPort Event Type Auto Warning SettingsDCD changed Trap Setting Factory Default Necessity Enable, Disable OptionalDSR changed Mail Mail Server Auto warning E-mail and Snmp TrapSnmp Trap Server Change Password Load Factory Default Page Configuring Windows Administrator Installing Windows Administrator Configuring Windows Administrator Configuration Broadcast Search Lock Unlock Password ProtectionUnlock Lock Fixed Configuring NPort 5410/5430/5340IBlank Fixed Upgrade Firmware Export/Import Add Target Select target from the list Monitor Configuring Windows Administrator NPort 5400 Series User’s Manual Port Monitor On-line COM Mapping COM Mapping Configuring Windows Administrator Fast Flush only flush local buffer Off-line COM Mapping IP Location Configuring Windows Administrator Page IP Serial LIB Why Use IP Serial Library? What is IP Serial Library?How to install IP Serial Library? Inquiry IP Serial LIB Function GroupsExample Program IP Serial LIBPage Pinouts and Cable Wiring Ethernet Port Pinouts Serial Port Pinouts Port Pinout Diagrams DB9 Female to DB9 Male for NPort Cable Wiring DiagramsPinouts and Cable Wiring Ethernet Cables Serial Cables DB9 Female to DB25 Male for NPort Well Known Port Numbers TCP Socket Application Service UDP Socket Application Service IP MIB Icmp MIB Snmp Agent with MIB II & RS-232 like group Address Translation MIB System MIB Interfaces MIB Well Known Port Numbers Input Signal Table Output Signal TablePage Service Information Following services are provided Moxa Internet Services Service Information Problem Report FormMoxa Product NPort Serial Number Product Return Procedure NPort 5400 Series User’s Manual D-5 Revision History NPort 5400 Series User’s Manual Auto IP Report Protocol AP ID & Hardware ID Mapping Table Auto IP Report FormatInfo n ID List