Multi-Link Voice/Fax/Modem Call Processor manual Computer Modems

Models: Voice/Fax/Modem Call Processor

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1606 555 1234,,*3

4.3 COMPUTER MODEMS-

The Stick is compatible with all dial-up modems that use a “single pair” RJ-11 line cord to connect to a phone line. We suggest connecting the modem to the port labeled “MODEM” (we bet you’ve already figured that one out!). Most incoming calls to your modem are from remote (off location) computer modems. The Stick will route calls to your computer modem when the calling modem dials the proper SAC after The Stick has answered the call.

The “How To” Of Calling Your Modem-For any person to access your modem through The Stick, they must know your programmed Security Access Code for the “MODEM” port. Dialing your telephone number and SAC is done on the remote computer communications software. It should look something like this (for a HAYES-compatible modem):

II

II

The commas after the phone number are commands telling the modem to wait two seconds per comma before dialing the SAC *3. You should

instruct your friends to “time” a call to your residence. Tell them to count the seconds between the last digit dialed and the last ring to the phone before The Stick answers the call (how many rings before The Stick answers). Divide that amount of seconds by two and you have the needed number of commas between the phone number and SAC.

It is safe to repeat the SAC twice in the dialing string like so:

 

 

1

1

606

555

1234,,*3,,*3

1

 

 

 

I

 

 

 

 

I

 

Note

that

additional

commas will need to be inserted between the

SACs

at the end of the dialing string. A minimum of 2 seconds between

SACs is

needed for The Stick to recognize and register the proper sequence of

digits

and

symbols.

 

 

 

 

 

 

Some modems cannot dial the * and # symbols. You may want to reprogram a specific code for one time access by an outside caller.

Again, if you have any questions, call our Tech Support line. They can help you out on timing or SACS.

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Multi-Link Voice/Fax/Modem Call Processor manual Computer Modems