Multi-Link Voice/Fax/Modem Call Processor manual

fax-type equipment is used on The Stick, simply deactivate this feature. Factory preset is “on”.

Protected Hook Flash-This feature allows The Stick to be compatible with certain multi-line KSU phone systems. Some KSU systems do not allow touch tones (DTMF tones) to be generated from a telephone key pad after an inbound call has arrived. With Protected Hook flash "on" the phone system can be “fooled” into generating touch tones by striking the flash key. Calls can then be manually transferred between devices by dialing the proper security access code. Factory preset is “off.”

Unanswered Call Silent Transfer-This feature was engineered for those of you who may receive manual fax or modem calls after normal business hours but do not use an answering machine. Manual fax calls (not accompanied by CNG fax tones) and modem calls usually wind up routed to the phone when the caller cannot execute the proper access code. With Unanswered Call Silent Transfer “on”, the inbound call (routed to the phone) will be switched over to a designated port (see Silent Transfer Destination) after the unanswered phone has been rung

the maximum number of rings. Factory preset is “off.”

Answering Machine Silent Transfer-This feature works like

Unanswered Call Silent Transfer except tha it is designedt for calls of 45 seconds or less. It should only be activated when you are using an answering machine to field after-hours calls. When a manual fax or modem call arrives and the answering machine has answered, the caller will still be able to get to a destination device by staying on the line after the answering machine “times out”. If you answer a call and hang up before 45 seconds, The Stick will transfer the call to the designated device. Factory preset is “off.”

Silent Transfer Destination-After activating either Silent Transfer feature, you will want to tell The Stick where to route the call. The “Destination” program feature gives you the option of routing all after- hours calls to either the fax or modem. Factory preset is to the port labeled “FAX”.

Programmable Security vAccess Codes (SAC’s)-Transfer of a call is executed by dialing the programmed SAC for each voice/data device

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