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FF120, FF220, FF420, FF820
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Appendix D: Example Systems
Multi-Tech Systems, Inc.
FaxFinder Admin User Guide
201
Sample Client Setup
Associating with Servers and Self Identification
Contents
Main
FaxFinder
Models: FF120 FF220 FF420 FF820
Page
CONTENTS
Chapter 1 Product Description & Specifications
Product Description
Prerequisite: Determining PBX Compatibility & Configuration
Safety Warnings
Telecom
Lithium Battery Caution
Ethernet Ports Caution
Technical Specifications
Related Manuals
Distributing Documents to Client Users
Chapter 2 Installation
PBX Compatibility
We Supply
You Supply
Page
Quick Hookup
FaxFinder Hookup: FF-420/820
FaxFinder FF-120/220 Hookup
Earth Grounding for FF420/820
FF-420/820 Unit
GND
FaxFinder Operating Modes
FaxFinder Operating Modes
PBX
. . . . . .
LAN
FF-420/820
1. Connect FaxFinder to AC Outlet.
Power
C
a
FF-420/820
FF-420/820
FF-120/220
3. Connect FaxFinder to Ethernet Network.
FF-120/220
Part B: Connecting to Telephony Service
Automated Routing Mode Manual Routing Mode
Part C: Installing the Software
Installing the Device Manager software
Page
Page
Installing the Client software
Page
Page
Page
Client Install on Terminal Service
Push Installs of the Client Software
FaxFinder Client Terminal Services MSI Installer
FaxFinder Client Install Shield Mass Uninstall
Part D: Configuring the FaxFinder Server
Summary of Configuration Data
Server Parameters
V
alues for this FaxFinde
Manual Routing Mode: Mapping of FF Ports to Phone Numbers
FaxFinder Port Phone Numbe
r
Automated Routing Mode: PBX Phone Number Ranges
Start of Range End of Range
1. Setting Admin PC to Startup IP Address
Alternative Method for Setting Desired IP Parameters on FaxFinder Server
Page
2. Logging In
3. Setting FaxFinder IP Addresses
4. Resetting Admin PC to Its Regular IP Address
5. Log In After Reset
6. Setting Administrative Functions
A. Administrator Row: Email Address
B1. Pots Line n Rows: Manual Routing Mode only
Page
7. Setting up the Mail Server
8. Configuring the FaxFinders Modems
Page
Page
9. Changing Administrator Server Password
10. Specifying Administrators Client Password
11. Sending Test Fax from Fax Machine to FaxFinder
Page
12. Adding Client-Users to the Phone Book
Page
Login Screen
Fax Log Screen
Fax Details Screen
Page
Current Status Screen
Page
Logout Option
Page
Administration Screen Field Definitions Field Name Values Description IP Configuration Fields
SMTP Configuration Fields
Administration Screen Field Definitions (continued) Field Name Values Description
Page
Chapter 3: FaxFinder Server Software Screens
Multi-Tech Systems, Inc. FaxFinder Admin User Guide 54
Phone Book Screen
be re-sorted by that columns parameter in ascending alphabetical or numerical order.
Phone Book Screen Field Definitions Field Name Values Description
Automated Routing Mode
Manual Routing Mode. Each row allows faxes to one
Modem Configuration Screen
Modem Configuration Screen Field Definitions Field Name Values Description
Page
Page
Modem Configuration Table
Password Administration Screen
Shared Resources Screen
Chapter 4 FaxFinder Client Software Configuration
Establishing Client Users ID in System
Associating Client with Specific FaxFinder Unit(s)
Page
Disassociating the Client from a Specific FaxFinder Unit
Disabling and Re-Enabling a Clients FaxFinder Service
Sending Test Fax
FaxFinder Fax Client Software Menu Command Definitions
The FaxFinder Send Fax Screen
+
-
Page
Chapter 4: FaxFinder Client Software Configuration
Multi-Tech Systems, Inc. FaxFinder Admin User Guide 71
FaxFinder Fax Client Software Menu Command Definitions Option tab Description
Page
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Page
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Chapter 5 FaxFinder Client Software Operation
Sending a Fax
Page
Page
Page
Page
Page
Scheduling Fax Transmissions
Re-Sending a Failed Fax
Putting Pending Faxes on Hold and Removing the Hold
Page
Page
Canceling a Fax
Setting Fax Retry Number and Interval
Sending One Fax Containing Multiple Documents
Page
Forwarding a Fax
Receiving a Fax
Receiving Faxes in Manual Routing Mode
Page
Receiving Faxes in Automated Routing Mode
Using the Multi-Tech Tiff Viewer
Frequently Used Commands Toolbar Icons
Page
Page
Page
Page
Importing Fax Images into Other Application Programs
Setting up Your Address Book Manually
Page
Page
Setting up Your Address Book by Synchronizing with Outlook
What Synchronization Means
Synchronization Procedure
Page
Page
Setting Up Address Books with CSV Files
Page
Exporting a FaxFinder Address Book to CSV File Format
Importing CSV Files into FaxFinder Address Book with Fitted Template
Page
Page
Importing CSV Files into FaxFinder Address Book with a Customized Template
Page
Page
Page
Page
Page
Transferring an Established Standard FaxFinder Address Book to a New Client- User
Page
Cover Pages
Using Stock Cover Pages
Page
Page
Page
Page
Creating or Modifying Cover Page Styles
Creating New Cover Page Templates
Page
Page
Page
Page
Page
Modifying Existing Cover Page Templates
Page
Page
Page
Page
Page
Cover Page Generator Menu/Icon Command Descriptions
File Menu
Edit Menu
Insert Menu
Page
View Menu
Settings Menu
Reporting Failed Faxes to the Administrator
Chapter 6 Server Operation
Fax Log Email Messages
Page
Dealing with Failed Fax Reports
Failure Analysis: Factors to Consider
Possible Solutions to Fax Failure Problems
Chapter 7 Device Manager Operation
Opening the Device Manager Software
Device Manager Main Screen
Access to Commands
Right-Click Device Menu
Page
Device Manager File Menu
Device Manager Edit Menu
Synchronizing Phonebooks
Page
Adding Devices
Using the Auto-Discovery Monitor
Page
Deleting a Device
Saving a Configuration
Page
Exporting a CSV Phonebook
Page
Importing a CSV Phonebook
Page
Page
Page
Page
Page
Page
Retrieving Received Faxes
Setting Phone Book Sharing
Viewing Properties
Firmware Updating Process
Modem Firmware Update
Page
Page
Page
Server Firmware Update
Page
Page
Page
Appendix A Troubleshooting
1. What if I can't see the web page for my FaxFinder?
2. What if I don't get an email when I set the mail server address?
Page
3. My FaxFinder 120 or 220 is no longer responding to my inputs.
4. What if the FaxFinder doesn't answer a fax call?
5. What if I don't get the email to me of the test fax that I sent?
6. SMTP Error Code List
Appendix B Regulatory Information
47 CFR Part 68 Telecom
47 CFR Part 15 Regulation
Fax Branding Statement
Canadian Limitations Notice
Industry Canada
WEEE Statement
(Waste Electrical and Electronic Equipment)
C-ROHS HT/TS Substance Concentration
Appendix C Warranty, Service, & Repair
Multi-Tech Warranty Statement
Repair Procedures for U.S. and Canadian Customers
Repair Procedures for International Customers (Outside U.S.A. and Canada)
Repair Procedures for International Distributors
Appendix D Example Systems
Sample FaxFinder Systems
FaxFinder Operating Modes
PBX
. . . . . .
PSTN PSTN
LAN
Server Setup for Sample FaxFinder System
PSTN
Name User ID Email Address Ext Function
Name Server
Ethernet LAN
PSTN
PBX
Station Ports
Page
Sending a Fax, Server Perspective
1
Customer receives Marys FAX message about product specifications.
Modem
Modem POTS
Station Ports
Page
Page
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Page
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Fax Message Components
Cover Page
From: To: Subje ct : Comme nt :
...
Outgoing Fax Transmission
How the FaxFinders outgoing fax comes together.
Recipient
Sender