Multi-Tech Systems, Inc. FaxFinder Admin User Guide 3
CONTENTS CHAPTER 1 – PRODUCT DESCRIPTION & SPECIFICATIONS ............................................................... 4
Product Description ................................................................................................................................... 4
Safety Warnings ........................................................................................................................................ 6
Technical Specifications ............................................................................................................................ 7
CHAPTER 2 – INSTALLATION ................................................................................................................... 9
Mechanical Mounting ............................................................................................................................... 10
Quick Hookup .......................................................................................................................................... 11
Installation Overview ............................................................................................................................... 14
CHAPTER 3 – FAXFINDER SERVER SOFTWARE SCREENS ............................................................... 42
Home Screen ........................................................................................................................................... 42
Login Screen ........................................................................................................................................... 43
Fax Log Screen ....................................................................................................................................... 44
Current Status Screen ............................................................................................................................. 47
Administration Screen ............................................................................................................................. 50
Phone Book Screen ................................................................................................................................. 54
Modem Configuration Screen .................................................................................................................. 56
Password Administration Screen ............................................................................................................ 60
Shared Resources Screen ...................................................................................................................... 61
CHAPTER 4 – FAXFINDER CLIENT SOFTWARE CONFIGURATION .................................................... 62
Establishing Client User’s ID in System .................................................................................................. 62
Associating Client with Specific FaxFinder Unit(s) .................................................................................. 63
Disassociating the Client from a Specific FaxFinder Unit ....................................................................... 65
Disabling and Re-Enabling a Client’s FaxFinder Service ........................................................................ 66
FaxFinder Fax Client Software Menu Command Definitions .................................................................. 67
CHAPTER 5 – FAXFINDER CLIENT SOFTWARE OPERATION ............................................................. 79
Sending a Fax ......................................................................................................................................... 80
Scheduling Fax Transmissions ............................................................................................................... 86
Putting Pending Faxes on Hold and Removing the Hold ........................................................................ 88
Canceling a Fax ....................................................................................................................................... 91
Setting Fax Retry Number and Interval ................................................................................................... 92
Sending One Fax Containing Multiple Documents ................................................................................. 93
Forwarding a Fax ..................................................................................................................................... 95
Receiving a Fax ....................................................................................................................................... 96
Using the Multi-Tech Tiff Viewer ............................................................................................................. 99
Setting up Your Address Book Manually ............................................................................................... 105
Setting up Your Address Book by Synchronizing with Outlook ............................................................. 108
Setting Up Address Books with CSV Files ............................................................................................ 111
Cover Pages .......................................................................................................................................... 125
CHAPTER 6 – SERVER OPERATION .................................................................................................... 147
Fax Log Email Messages ...................................................................................................................... 147
Dealing with Failed Fax Reports ........................................................................................................... 149
CHAPTER 7 – DEVICE MANAGER OPERATION .................................................................................. 150
Access to Commands ............................................................................................................................ 152
Firmware Updating Process .................................................................................................................. 175
APPENDIX A – TROUBLESHOOTING ................................................................................................... 183
APPENDIX B – REGULATORY INFORMATION .................................................................................... 188
APPENDIX C – WARRANTY, SERVICE, & REPAIR .............................................................................. 193
APPENDIX D – EXAMPLE SYSTEMS .................................................................................................... 195