Chapter 1: Product Description and Specifications
Multi-Tech Systems, Inc. FaxFinder Admin User Guide 5
The FF420 and FF820 are both housed in chassis of the same size and shape. Similarly, the FF120 and
FF220 are both housed in a chassis of the same size and shape, a chassis smaller and differently shaped
than that for the FF420/820.
The FaxFinder product consists of the hardware unit, server software pre-installed on the hardware unit,
server management software (the Device Manager program), and a suite of client software programs (the
main fax-sending client program, a viewer for TIFF files, and a program for creating and modifying fax
cover pages).
Prerequisite: Determining PBX Compatibility & Configuration
To operate the FF120/220/420/820 FaxFinder system in conjunction with a PBX (“Automated Routing
Mode”), that PBX must be able to route incoming calls to many PBX extension numbers to a single PBX
station port. This multiple-extension-to-single-port capacity allows multiple PBX users to have their own
unique directory numbers for receiving faxes.
If you are using the FF120/220/420/820 in conjunction with a PBX, be sure that the PBX has this multiple-
extension-to-single-port functionality and that it is activated. PBXs lacking this functionality can still be
used with the FaxFinder in Manual Routing Mode.