MultiModemZPX User Guide

D Warranty, Service, and Technical Support

Technical Support

Multi-Tech Systems has an excellent staff of technical support personnel available to help you get the most out of your Multi-Tech product. If you have any questions about the operation of this unit, please call 800 972-2439 (USA and Canada) or 763 785-3500 (international and local). Please have modem information available. You can also contact Technical Support by e-mail at the following addresses:

Country

Email

Telephone

France:

support@multitech.fr

+(33) 1-64 61 09 81

India:

support@multitechindia.com

+91 (124) 6340778

U.K.:

support@multitech.co.uk

+(44) 118 959 7774

U.S.A., Canada

tsupport@multitech.com

800 972-2439

Rest of world:

tsupport@multitech.com

+763 717-5863

Before placing a call to our Technical Support staff, please record the following in- formation about your Multi-Tech modem:

Model no.: _____________________________

Serial no.: ______________________________

Firmware version: _______________________

Software version: ________________________

COM port no.: __________________________

IRQ setting: ____________________________

The modem model and serial numbers are silk-screened on your modem. To display the modem firmware version, type ATI<CR> in terminal mode.

Please note the status of the modem before contacting Technical Support. Status in- formation can include screen messages, diagnostic test results, problems with a spe- cific application, etc.

Internet Sites

Multi-Tech is a commercial provider on the Internet. Multi-Tech has a Web site at

http://www.multitech.com

and an ftp site at

ftp://ftp.multitech.com

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Multi-Tech Systems MT5634ZPX-PCI-V92 manual Technical Support, Internet Sites

MT5634ZPX-PCI-V92 specifications

The Multi-Tech Systems MT5634ZPX-PCI-V92 is a high-performance V.92 data/fax modem designed to enhance communication capabilities in various applications. This modem is particularly well-suited for commercial and industrial environments where reliable connectivity is crucial.

One of the standout features of the MT5634ZPX-PCI-V92 is its support for the V.92 protocol, which allows for quicker uploads and improved connection speeds compared to earlier standards. It offers download speeds of up to 56 Kbps and upload speeds of up to 48 Kbps, making it an excellent choice for businesses that rely on time-sensitive data transmission. The modem's ability to maintain reliable connections even over noisy telephone lines is a critical aspect of its design, ensuring that users can depend on it for essential communications.

The MT5634ZPX-PCI-V92 also includes advanced error correction and data compression technologies, such as MNP 4 and V.42bis. These technologies work together to ensure data integrity during transfers and to maximize throughput, enabling users to send larger files without compromising quality or speed. Additionally, the modem features a robust fax capability, supporting both analog and digital fax transmissions, which is vital for businesses that frequently deal with document sharing.

A notable characteristic of the MT5634ZPX-PCI-V92 modem is its PCI interface, which allows for easy integration into desktop systems. This plug-and-play capability simplifies installation and setup, making it accessible for users with varying levels of technical expertise. The modem is built on a reliable hardware platform, characterized by its durable components, making it ideal for environments where long-term use is expected.

Moreover, the MT5634ZPX-PCI-V92 comes with comprehensive driver support for various operating systems, including Windows and Linux, ensuring compatibility with a wide range of applications. With its combination of speed, reliability, and ease of use, the Multi-Tech Systems MT5634ZPX-PCI-V92 modem remains a popular option for businesses looking to maintain effective communication channels through dial-up connectivity. Whether for data transmission or faxing, it stands as a solid choice for organizations that require dependable performance in a compact form factor.