PARTS ORDERING PROCEDURES

When ordering parts,

please supply the following information:

Dealer account number

Dealer name and address

Shipping address (if different than billing address) Return fax number

Applicable model number

Quantity, part number and description of each part Specify preferred method of shipment:

FedEx or UPS Ground

FedEx or UPS Second Day or Third Day

FedEx or UPS Next Day

Federal Express Priority One

DHL

Truck

Note:Unless otherwise indicated by customer, all orders are treated as “Standard Orders”, and will ship within 24 hours.We will make every effort to ship “Air Shipments” the same day that the order is received, if prior to 2PM west coast time. “Stock Orders” must be so noted on fax or web forms.

Here’s how to get help...

Please have the model and serial number on hand when calling.

MQ POWER CORPORATE OFFICE

18910 Wilmington Ave.

800-421-1244

Carson, CA 90746

FAX: 310-632-2656

Email: mqpower@multiquip.com

 

Internet: www.mqpower.com

 

PARTS DEPARTMENT

 

800-427-1244

FAX: 800-672-7877

310-537-3700

FAX: 310-637-3284

SERVICE DEPARTMENT

 

800-835-2551

FAX: 310-638-8046

310-537-3700

 

TECHNICAL ASSISTANCE

 

800-835-2551

FAX: 310-638-8046

WARRANTY DEPARTMENT

 

800-835-2551, EXT. 279

FAX: 310-638-8046

310-537-3700, EXT. 279

 

Place Your Parts Order Via Web or Fax

For Even More Savings!

(Domestic USA Dealers Only)

Extra Discounts!

All parts orders which include complete part numbers and are received by our automated web parts order system, or by fax qualify for the following extra discounts:

Ordered

Standard

Stock orders

via

orders

($750 list and above)

 

 

 

 

Fax

3%

10%

 

Web

5%

10%

 

Special freight allowances when you order 10 or more line items via Web or Fax!**

FedEx Ground Service at no charge for freight

No other allowances on freight shipped by any other carrier.

**Common nuts, bolts and washers (all items under $1.00 list price) do not count towards the 10+ line items.

NOTE:DISCOUNTSARESUBJECTTOCHANGE

MQPOWER

A Division of Multiquip Inc. POST OFFICE BOX 6254 CARSON, CA 90749

310-537-3700800-421-1244 FAX: 310-632-2656

E-MAIL:mqpower@multiquip.com

INTERNET: www.mqpower.com

Direct TOLL-FREE access to our Parts Department:

Toll-free nationwide — 800-427-1244

Toll-free FAX — 800-6-PARTS-7 (800/672-7877)

DCA-85USJ — OPERATION AND PARTS MANUAL — REV. #0 (09/17/04) — PAGE 5

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Multiquip DCA-85USJ operation manual Parts Ordering Procedures, When ordering parts Please supply the following information