W415-0580 / C / 04.07.08

29

TROUBLE SHOOTING GUIDE

BEFORE ATTEMPTING TO TROUBLESHOOT, PURGE YOUR UNIT AND INITIALLY LIGHT THE PILOT AND THE MAIN BURNER WITH THE GLASS DOOR OPEN.

SYMPTOM

PROBLEM

TEST SOLUTION

 

 

 

Main burner fl ame

Blockage in vent.

- remove blockage. In really cold conditions, ice buildup may occur on

is a blue, lazy,

 

the terminal and should be removed as required.

transparent fl ame.

 

 

Incorrect installation.

- refer to Figure 13 to ensure correct location of storm collars.

Flames are consis- tently too large or too small. Carbon- ing occurs.

Unit is over-fi red or under- fi red.

BA

- check pressure readings:

Inlet pressure can be checked by turning screw (A) counter-clockwise 2 or 3 turns and then placing pressure gauge tubing over the test point. Gauge should read 7” (minimum 4.5”) water column for natural gas or 13” (11” minimum) water column for propane. Check that main burner is operating on “HI”.

Outlet pressure can be checked the same as above using screw (B). Gauge should read 3.5” water column for natural gas or 10” water col- umn for propane. Check that main burner is operating on “HI”.

AFTER TAKING PRESSURE READINGS, BE SURE TO TURN SCREWS CLOCKWISE FIRMLY TO RESEAL. DO NOT OVER- TORQUE.

Leak test with a soap and water solution.

Carbon is being de- posited on glass, logs or combustion chamber surfaces.

Air shutter has become

-

ensure air shutter opening is free of lint or other obstructions.

blocked

 

 

 

 

 

Flame is impinging on the

-

check that the logs are correctly positioned.

logs or combustion cham-

-

open air shutter to increase the primary air.

ber.

- check the input rate: check the manifold pressure and orifi ce size as

 

specifi ed by the rating plate values.

 

- check that the door gasket is not broken or missing and that the seal

 

is tight.

 

- check that both 8” and 10” vent liners are free of holes and well

 

sealed at all joints.

 

- check that minimum rise per foot has been adhered to for any hori-

 

zontal venting.

White / grey film

Sulphur from fuel is being

-

clean the glass with a gas fi replace glass cleaner. DO NOT CLEAN

forms.

deposited on glass, logs or

GLASS WHEN HOT.

 

combustion chamber sur-

If deposits are not cleaned off regularly, the glass may become per-

 

faces.

manently marked.

Exhaust fumes

Fireplace is spilling.

- check door seal and relief fl ap seal.

smelled in room,

 

- check for chimney blockage

headaches.

 

- check that the paint curing process is complete

Pilot goes out when

System is not correctly

-

purge the gas line with the glass door open.

the gas knob is re-

purged.

 

 

 

leased.

 

 

 

 

Out of propane gas.

-

fi ll the tank.

The gas valve has

an interlock device

Pilot flame is not large

-

turn up the pilot fl ame.

 

which will not al-

enough

 

 

 

low the pilot burn-

Pilot flame is not engulfing the

- gently twist the pilot head to improve the fl ame pattern around the

er to be lit until

thermocouple.

thermocouple.

the thermocouple

Thermocouple shorting /

- loosen and tighten thermocouple.

has cooled. Allow

approximately 60

faulty.

-

clean thermocouple and valve connection.

seconds for the

 

-

replace thermocouple.

 

-

replace valve.

thermocouple to

 

 

 

 

 

cool.

Faulty valve.

-

replace.

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Napoleon Fireplaces BGD90NT, BGD90PT manual Trouble Shooting Guide, Symptom Problem Test Solution
Page 28 Page 30

BGD90PT, BGD90NT specifications

The Napoleon Fireplaces BGD90PT and BGD90NT represent the pinnacle of modern fireplace design, combining cutting-edge technology with timeless aesthetics. These models are specifically crafted for those who value both warmth and style in their living spaces.

One of the standout features of the BGD90PT and BGD90NT is their large viewing area, which allows an unobstructed view of the flames, creating a mesmerizing focal point in any room. The expansive glass front enhances the ambiance of the fire, making it feel more immersive and inviting. This sleek design not only provides aesthetic benefits but also improves heat distribution, contributing to the overall efficiency of the fireplace.

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The BGD90PT and BGD90NT also prioritize safety and efficiency. Both models are equipped with an electronic ignition system that provides reliable start-up, eliminating the hassle of traditional pilot lights. Additionally, the fireplaces include a built-in safety barrier to prevent accidental contact with the glass, making them suitable for homes with children and pets.

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In conclusion, the Napoleon Fireplaces BGD90PT and BGD90NT are an exceptional fusion of design, technology, and efficiency. Their impressive features make them an ideal choice for anyone looking to add a touch of elegance and functionality to their space, all while enjoying the comforting warmth of a beautiful fire.
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