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WARNING! Hose: Check for abrasions, melng, cuts, and cracks in the hose. If any of these condions

exist, do not use the gas grill. Have the part replaced by your Napoleon Gas Grill dealer or qualied gas

installer.

Aluminum Casngs: Clean casngs periodically with warm soapy water. Aluminum will not rust, but high

temperatures and weathering can cause oxidaon to occur on aluminum surfaces. This appears as white spots

on the casngs. To renish these areas, clean rst and sand lightly with ne sandpaper. Wipe the surface to

remove any residue and paint with high temperature barbecue paint. Protect surrounding areas from over-

spray.

Follow the manufacture’s direcons for curing.

Troubleshoong

Problem Possible Causes Soluon

Low heat / Low ame
when valve turned to high.
For propane - improper lighng
procedure.
For natural gas - undersized supply
line.
For both gases - improper preheang.
Ensure lighng procedure is followed carefully. All
gas grill valves must be in the o posion when the
tank valve is turned on. Turn tank on slowly to allow
pressure to equalize. See lighng instrucons.
Pipe must be sized according to installaon code.
Preheat grill with both main burners on high for 10 to
15 minutes.
Excessive are-ups/uneven
heat.
Sear plates installed incorrectly.
Improper preheang.
Excessive grease and ash build on
sear plates and in drip pan.
Ensure sear plates are installed with the holes
towards the front and the slots on the boom. See
assembly instrucons.
Preheat grill with both main burners on high for 10 to
15 minutes.
Clean sear plates and drip pan regularly. Do not line
pan with aluminum foil. Refer to cleaning instruc
ons.
Burners burn with yellow
ame, accompanied by the
smell of gas.
Possible spider web or other debris,
or improper air shuer adjustment.
Thoroughly clean burner by removing. See general
maintenance instrucons. Open air shuer slightly
according to combuson air adjustment instrucons.
(This must be done by a qualied gas installer.)
Flames li away from
burner, accompanied
by the smell of gas, and
possibly dicules in
lighng.
Improper air shuer adjustment. Close air shuer slightly according to combuson air
adjustment instrucons. (This must be done by a
qualied gas installer.)
Rear and Side burners will
not light with the igniter,
but will light with a match.
Dead baery / or installed incor-
rectly.
Loose electrode wire or switch
terminal wires.
Liing ames on burner.
Replace with heavy duty baery.
Check that electrode wire is rmly pushed onto the
terminal on the back of the igniter. Check that the
lead wires from the module to the ignion switch (if
equipped) are rmly pushed onto their respecve
terminals.
Close air shuer slightly - see previous problem.
Main burner will not light
with the igniter, but will
light with a match.
Jet-re outlet is dirty or clogged. Clean jet-re outlet with a so bristle brush.
Humming regulator. Normal occurrence on hot days. This is not a defect. It is caused by internal vibraons
in the regulator and does not aect the performance
or safety of the gas grill. Humming regulators will not
be replaced.