Error/Description

Local Sync Resolution*

Remote Sync Resolution*

 

 

 

Server connection

￿ Check the USB cable is attached.

￿ Check that the wireless phone has

 

 

 

could not be

￿ Check that Intellisync icon is

service and the service provider is

 

 

 

established.

displayed on Windows Taskbar and

displayed.

 

 

 

When link with the

is not crossed out.

￿ Check that the GPRS icon displays on

 

 

 

server cannot be

￿ If USB cable is attached and a

the phone. If it does not display, check

 

 

 

established at start of

cross displays on Intellisync icon,

with your service provider to confirm

 

 

 

Sync session, error

restart Intellisync software.

you have GPRS service in your area

 

 

 

displays and Sync is

￿ Detach and attach USB cable.

and that it is enabled.

 

 

 

canceled.

￿ If all the above steps fail, restart PC

 

 

 

 

 

and power the phone Off and

 

 

 

 

 

power it back On.

 

 

 

 

Invalid user name or

￿ Check the password set in the

￿ Check the SyncML configuration. Make

 

 

 

password.

SyncML security options screen in

sure that the user id and password are

 

 

 

Server has rejected

the PC Intellisync software. These

the same as assigned to you by the

 

 

 

the user name and

entries should match the wireless

Internet service provider. The user id

 

 

 

password.

phone user id password.

and passwords are case sensitive.

 

 

 

Synchronization

￿ Retry Sync a couple of times.

￿ Retry Sync a couple of times.

 

 

 

canceled.

￿ Reset SyncML logs and retry Sync.

￿ If you are getting the cancellation

 

 

 

There is an error

￿ Power the phone Off, back On, and

immediately after starting, power the

 

 

 

during Sync.

try Sync again.

phone Off and back On. The wireless

 

 

 

 

￿ Check that the total phone entries

phone connectivity has to be reset.

 

 

 

 

have not reached full limits. If full,

 

 

 

 

 

then start deleting some entries.

 

 

 

 

Sync Started or Sync

￿ Check that “Accept” or “Cancel”

￿ The Sync process may take a long time

 

 

 

in progress screen is

has been selected on te Intellisync

due to poor data rate, bad service, the

 

 

 

displayed for a long

Accept dialogue box.

number of entries, or the type of Sync

 

 

 

time.

￿ Restart Intellisync and initiate Sync

process. If taking a long time, cancel

 

 

 

Phone received

again.

Sync and try again. Just remember that

 

 

 

some data from

 

the next synchronization will be a full

 

 

 

server

 

Sync process after a Sync process is

 

 

 

 

 

interrupted or canceled.

 

 

 

Device Full. Server

￿ Intellisync handles the error and

￿ Cleanup old and unwanted entries in

 

 

 

has more than the

“Device Full” message does not

the remote server.

 

 

 

maximum amount

appear on the phone.

 

 

 

 

allowed in the

 

 

 

 

 

phonebook,

 

 

 

 

 

Scheduler, or To Do

 

 

 

* Check the resolutions items in sequence

tasks.

 

 

 

 

 

 

listed.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

148

 

 

 

 

 

 

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NEC 515 owner manual Tasks Listed