INSTALLATION & CONFIGURATION | Attendant Monitor Operations Manual |
Application Configuration
APM System Configuration
AttendantMonitor
Component
Since Attendant Monitor is internally supported by the APM, its component must be configured in the APM environment. This section provides the information that must be entered into the APM configuration file.
Attendant Monitor is
A Note on Selecting Commands
In the following procedures, a step may call for pressing the Tab key to select a command. It may be necessary to press the Tab key multiple times in order to select the specific command. When reading a step, understand to press the Tab key (as needed) to select the specified command.
Follow the steps to configure the APM system for Attendant Monitor.
-Enter the APM option from the APM Platform Management menu.
-Enter the System Administrator password at the APM password screen.
-Select the Application Configuration option from the System Administration menu.
Attendant Monitor has one component that must be configured through the APM.
AttendantMonitor – Detects events generated by attendants and the PBX, then sends messages to the Attendant Console Statistics Logger component.
Define the AttendantMonitor component Characteristics in the APM environment exactly as shown in the table:
Characteristic | Value | Description |
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OAI Application | Y | Whether (Yes or No) the component |
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| communicates with the NEAX2400 using OAI |
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| processes. |
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CRT Application | N | Whether (Yes or No) the component runs on |
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| the same screen as the APM, rendering the |
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| APM temporarily inaccessible. |
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Communication Queue | N | Communication Queue whether (Yes or No) |
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| the component needs an IPC queue to |
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| communicate with other processes. |
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