INTRODUCTION | Attendant Monitor Operations Manual |
What is Attendant Monitor?
Overview | Attendant Monitor is an application that will accumulate attendant statistics when |
| attendant consoles are used in a stand alone environment. Attendant Monitor serves |
| as the event collector for the Attendant Console Statistics application, detecting |
| events generated by the attendants and the PBX, and sending messages to the |
| Attendant Console Statistics Logger component. The Logger parses the messages |
| and saves the statistic data in an Informix Database. The data is then used to |
| generate attendant statistic reports. |
| Note: Attendant Monitor is not required if Attendant Console Statistics is used with the |
| Hospitality Center System (HCS) or the Medical Center System (MCS), since |
| these applications serve as event collectors. |
| The following diagram illustrates how Attendant Monitor interfaces with the |
| Attendant Console Statistics application. |
Event Collector
Attendant
Monitor
Console Statistics Components
Automated |
|
Report | Reports |
Generator |
|
Logger |
|
Informix | Administrator |
| |
Database |
|
Page 2 |
