Attendant Monitor Operations Manual | INSTALLATION & CONFIGURATION |
Database Support
Attendant Monitor
Database
Attendant Monitor requires two APM databases: the Attendant Monitor database and the Tenant Number Database. These databases are created with default values during initial software installation, but specific records must be added before Attendant Monitor is enabled.
The Attendant Monitor database (attmon) consists of a Master Database file component and an Application Database file component.
Master Database File - filename ’attmon’.
The attmon master database structure and example entries are shown in the table below.
Field Name | Type | Size | Min. | Max. | Example |
|
| Value | Value | Entry | |
|
|
| |||
|
|
|
|
|
|
Monitored Number | A | 6 |
|
| 5000 |
|
|
|
|
|
|
Attendant Name | A | 8 |
|
| Smith |
|
|
|
|
|
|
TTY | A | 25 |
|
| 5000 |
|
|
|
|
|
|
Supervisor Flag | A | 1 | n |
| n |
|
|
|
|
|
|
Field Definitions
-The Monitor Number field specifies the monitor number the attendant will dial to log on and log off the system.
-The Attendant Name field specifies the attendant name that will be used in attendant reports.
-The TTY field specifies the unique TTY device used by the attendant. Since stand alone attendants do not use an actual TTY device, the monitored number value may be entered again in this field to ensure that the TTY value is unique.
-The Supervisor Flag fields specifies if the attendant is a supervisor. It may be set to ‘Y’ or ‘y’ to indicate the attendant is a supervisor, or to ‘N’ or ‘n’ to indicate the attendant is not a supervisor.
Application Database File - filename ’Attmon’.
The Attmon application database structure is shown in the table below:
Field Description | Data Type |
|
|
Monitored Number | ASCII |
|
|
Attendant Name | ASCII |
|
|
TTY | ASCII |
|
|
Supervisor Flag | ASCII |
|
|
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