System Maintenance
209
ReadyNAS OS 6.0
Recover the Administrator Password
You can recover a lost or forgotten administrator password in two ways:
•Use NETGEAR’s password recovery tool. This web-based tool requires that you
enable administrator password recovery on your storage system before you can use it.
For more information, see Set the Administrator Password on page 154.
•Perform an OS reinstall reboot. This process reinstalls the firmware on the storage
system and resets the administrator user name and password to factory defaults.

Recover the Administrator Password Using NETGEAR’s Password Recovery Tool

This procedure is an option only if you enabled password recovery. Fore more information
about setting up password recover, see Set the Administrator Password on page 154. If you
lost the password but did not enable administrator password recovery, see Recover the
Administrator Password Using an OS Reinstall Reboot on page 210.
To recover your administrator password using NETGEAR’s password recovery tool:
1. Launch a web browser and visit https://<ReadyNAS_IP_address>/password_recovery.
<ReadyNAS_IP_address> is the IP address of the storage system.
The Password Recovery screen displays.
2. Enter the email address and password recovery answer that you specified on the storage
system.
See Set the Administrator Password on page 154.
3. Click Recover.
NETGEAR resets the administrator password and sends an email message with the new
password to the password recovery email address.