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NETGEAR DG824M manual Troubleshooting

Models: DG824M

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Troubleshooting Password Login Wireless Settings Chapter Wireless Configuration Problems with Date and Time Diagnostics menu LAN TCP/IP Setup List of Procedures Settings Backup menu

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Reference Manual for the Model DG824M Wireless ADSL Modem Gateway

7-10	Troubleshooting

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NETGEAR DG824M manual Troubleshooting

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Contents

NETGEAR, Inc Trademarks World Wide Web Page Contents Chapter Wireless Configuration Chapter Advanced Configuration Viii Contents Glossary Index Contents List of Procedures Page Audience Preface About This GuideTechnical Support Typographical Conventions Special Message Formats Chapter Introduction Key FeaturesAbout the Gateway 802.11b Standards-based Wireless Networking Powerful, True Firewall Auto Sensing and Auto Uplink LAN Ethernet Connections Content FilteringProtocol Support Easy Installation and Management Introduction What’s in the Box? Gateway’s Front Panel LED Descriptions Gateway’s Rear Panel DG824M Rear Panel What You Will Need Before You Begin Connecting the Gateway to the InternetCabling Requirements Where Do I Get the Internet Configuration Parameters? LAN Configuration RequirementsInternet Configuration Requirements Computer Hardware Requirements Connecting the Gateway to the Internet Procedure 2-1 Record Your Internet Connection Information Procedure 2-2 Connecting the Gateway Connect the DG824M Connect the Ethernet cable B Port to a computer Log in to the DG824M Connecting the DG824M to the Internet Connect to the Internet Procedure 2-3 Auto-Detecting Your Internet Connection Type Built-in Web-based Configuration Manager Setup Wizard Procedure 2-4 Wizard-Detected PPPoE Login Account Setup Setup Wizard menu for PPPoE login accounts Procedure 2-5 Wizard-Detected PPPoA Login Account Setup Setup Wizard menu for PPPoA login accounts Connecting the Gateway to the Internet Procedure 2-6 Wizard-Detected Dynamic IP Account Setup Setup Wizard menu for Dynamic IP address Procedure 2-7 Wizard-Detected Fixed IP Static Account Setup 10 Setup Wizard menu for Fixed IP address Testing Your Internet Connection Manually Configuring Your Internet Connection 11 Browser-based configuration Basic Settings menu Procedure 2-8 Manual Configuration Connecting the Gateway to the Internet Connecting the Gateway to the Internet Observe Placement and Range Guidelines Chapter Wireless ConfigurationConsiderations For a Wireless Network Implement Appropriate Security Wireless Settings Wireless Settings menu Procedure 3-1 Configuring Basic Wireless Network Settings Identification Using the Wireless Access by MAC Address Feature Procedure 3-2 Restricting Wireless Access by MAC Address Wireless Access menu Configuring Wired Equivalent Privacy WEP Wireless WEP menu Configuring WEP Wired Equivalent Privacy Wireless Settings menu, WEP selected Wireless Configuration Procedure 4-1 Changing the Built-In Password Chapter Protecting Your Network Procedure 4-1 Changing the Administrator Login Timeout Set Password menu Blocking Keywords, Sites, and Services Configuring Basic Firewall ServicesProcedure 4-2 Block Keywords and Sites Click on the Block Sites link of the Security menu Rules Rules menu Inbound Rules Port Forwarding Inbound Rule Example a Local Public Web Server WAN Users Considerations for Inbound Rules Outbound Rules Service Blocking Outbound Rule Example Blocking Instant Messenger Protecting Your Network Order of Precedence for Rules Rules table with examples Services Procedure 4-3 Define Services Setting Times and Scheduling Firewall Services Procedure 4-4 Setting Your Time Zone 11 Schedule Services menu Procedure 4-5 Scheduling Firewall Services Procedure 5-6 Backup the Configuration to a File Backing Up, Restoring, or Erasing Your SettingsChapter Managing Your Network Settings Backup menu Procedure 5-8 Erase the Configuration Procedure 5-7 Restore a Configuration from a FileUpgrading the Gateway’s Firmware Procedure 5-1 Gateway Upgrade Gateway Upgrade menu Network Management Information Viewing Gateway Status and Usage Statistics This screen shows the following parameters This screen shows the following statistics Gateway WAN Status screen Viewing Attached Devices Attached Devices menu Viewing, Selecting, and Saving Logged Information Security Logs menu Selecting What Information to Log Examples of log messages Saving Log Files on a Server Enabling Security Event E-mail Notification Managing Your Network Running Diagnostic Utilities and Rebooting the Router Diagnostics menu Procedure 5-2 Configure Remote Management Enabling Remote Management Http//134.177.0.1238080 Managing Your Network Configuring Advanced Security Chapter Advanced ConfigurationSetting Up a Default DMZ Server Procedure 6-1 Configuring a Default DMZ Server Respond to Ping on Internet WAN Port Configuring LAN IP Settings LAN TCP/IP Setup MTU Size Use Gateway as Dhcp server Procedure 6-1 Configure LAN TCP/IP Setup Reserved IP addresses Configuring Dynamic DNS Procedure 6-2 Configure Dynamic DNS Using Static Routes Static Route Example Procedure 6-3 Configuring Static Routes Static Routes Table Advanced Configuration Advanced Configuration Chapter Troubleshooting Basic Functioning Test LED Never Turns On or Test LED Stays On Power LED Not OnLAN or WAN Port LEDs Not On Troubleshooting the Web Configuration Interface Troubleshooting the ISP Connection Adsl link Obtaining a WAN IP Address WAN LED Off Troubleshooting PPPoE or PPPoA Troubleshooting Internet Browsing Troubleshooting a TCP/IP Network Using the Ping Utility Testing the LAN Path to Your Router Testing the Path from Your PC to a Remote Device Problems with Date and Time Restoring the Default Configuration and PasswordUsing the Default Reset button Troubleshooting Appendix a Technical Specifications LAN Appendix B Network and Routing Basics Related Publications Basic Router Concepts Routing Information Protocol What is a Router?IP Addresses and the Internet Three Main Address Classes Netmask Equals Subnet Addressing Example of Subnetting a Class B Address Netmask Notation Translation Table for One Octet Private IP Addresses Single IP Address Operation Using NAT Single IP Address Operation Using NAT MAC Addresses and Address Resolution Protocol Related Documents IP Configuration by Dhcp Domain Name Server Uplink Switches and Crossover Cables Ethernet Cabling Internet Security and Firewalls What is a Firewall?Cable Quality Wireless Network Configuration Wireless NetworkingDenial of Service Attack Stateful Packet Inspection Extended Service Set Identification Essid Ad Hoc Mode Peer-to-Peer Workgroup Authentication and WEP Encryption Wireless Channel Selection Radio frequency channels used are listed in Table Appendix C Preparing Your Network Preparing Your Computers for TCP/IP Networking Configuring Windows 95, 98, and Me for TCP/IP Networking Install or Verify Windows Networking Components Reference Manual for the Model RP614 Web Safe Router Locate your Network Neighborhood icon Primary Network Logon is set to Windows logon Selecting Windows’ Internet Access Method Verifying TCP/IP Properties Configuring Windows NT4, 2000 or XP for IP Networking Dhcp Configuration of TCP/IP in Windows XP, 2000, or NT4 Dhcp Configuration of TCP/IP in Windows XP Reference Manual for the Model RP614 Web Safe Router Dhcp Configuration of TCP/IP in Windows Reference Manual for the Model RP614 Web Safe Router Obtain an IP address automatically is selected Dhcp Configuration of TCP/IP in Windows NT4 Reference Manual for the Model RP614 Web Safe Router Verifying TCP/IP Properties for Windows XP, 2000, and NT4 TCP/IP Properties dialog box now displays MacOS 8.6 or Configuring the Macintosh for TCP/IP NetworkingMacOS Verifying TCP/IP Properties for Macintosh Computers What Is Your Configuration Information? Are Login Protocols Used?Verifying the Readiness of Your Internet Account Select the Gateway tab Reference Manual for the Model RP614 Web Safe Router Restarting the Network Reference Manual for the Model RP614 Web Safe Router Glossary See Asymmetric Digital Subscriber Line Router addresses See Network Address Translation See netmask Index Numerics Ietf B-1 RFC Index

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