FR328S ProSafe Firewall with Dial Back-Up Reference Manual v2
•Be sure you are using the correct cable:
—When connecting the firewall’s Internet port to a cable or DSL modem, use the cable that was supplied with the cable or DSL modem. This cable could be a standard
Troubleshooting the Web Configuration Interface
If you are unable to access the firewall’s Web Configuration interface from a PC on your local network, check the following:
•Check the Ethernet connection between the PC and the firewall as described in the previous section.
•Make sure your PC’s IP address is on the same subnet as the firewall. If you are using the recommended addressing scheme, your PC’s address should be in the range of 192.168.0.2 to 192.168.0.254. Refer to “Verifying TCP/IP Properties“ on page
Note: If your PC’s IP address is shown as 169.254.x.x:
Recent versions of Windows and MacOS will generate and assign an IP address if the computer cannot reach a DHCP server. These
•If your firewall’s IP address has been changed and you don’t know the current IP address, clear the firewall’s configuration to factory defaults. This will set the firewall’s IP address to 192.168.0.1. This procedure is explained in “Using the Default Reset button“ on page
•Make sure your browser has Java, JavaScript, or ActiveX enabled. If you are using Internet Explorer, click Refresh to be sure the Java applet is loaded.
•Try quitting the browser and launching it again.
•Make sure you are using the correct login information. The factory default login name is admin and the password is password. Make sure that CAPS LOCK is off when entering this information.
If the firewall does not save changes you have made in the Web Configuration Interface, check the following:
•When entering configuration settings, be sure to click the APPLY button before moving to another menu or tab, or your changes are lost.
Troubleshooting |
