FR328S ProSafe Firewall with Dial Back-Up Reference Manual v2

Your ISP only allows one Ethernet MAC address to connect to Internet, and may check for your PC’s MAC address. In this case:

Inform your ISP that you have bought a new network device, and ask them to use the firewall’s MAC address.

OR

Configure your firewall to spoof your PC’s MAC address. This can be done in the Basic Settings menu. Refer to “Manually Configuring Your Internet Connection“ on page 3-16.

If your firewall can obtain an IP address, but your PC is unable to load any web pages from the Internet:

Your PC may not recognize any DNS server addresses.

A DNS server is a host on the Internet that translates Internet names (such as www.netgear.com) to numeric IP addresses. Typically your ISP will provide the addresses of one or two DNS servers for your use. If you entered a DNS address during the firewall’s configuration, reboot your PC and verify the DNS address as described in “Verifying TCP/IP Properties“ on page C-6. Alternatively, you may configure your PC manually with DNS addresses, as explained in your operating system documentation.

Your PC may not have the firewall configured as its TCP/IP gateway.

If your PC obtains its information from the firewall by DHCP, reboot the PC and verify the gateway address as described in “Verifying TCP/IP Properties“ on page C-6.

Troubleshooting a TCP/IP Network Using a Ping Utility

Most TCP/IP terminal devices and routers contain a ping utility that sends an echo request packet to the designated device. The device then responds with an echo reply. Troubleshooting a TCP/IP network is made easier by using the ping utility in your PC or workstation.

Testing the LAN Path to Your Firewall

You can ping the firewall from your PC to verify that the LAN path to your firewall is set up correctly.

To ping the firewall from a PC running Windows 95 or later:

1.From the Windows toolbar, click on the Start button and select Run.

Troubleshooting

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NETGEAR FR328S manual Troubleshooting a TCP/IP Network Using a Ping Utility, Testing the LAN Path to Your Firewall

FR328S specifications

The NETGEAR FR328S is a versatile, high-performance router designed to meet the demands of small to medium-sized networks. This device is particularly well-suited for business environments that require reliable connectivity and robust security features. One of the standout characteristics of the FR328S is its ability to deliver advanced networking capabilities while maintaining ease of use.

At the heart of the FR328S is its high-speed performance, which supports both wired and wireless connections. Equipped with multiple Ethernet ports, the router allows users to connect various devices, ensuring seamless data transfer and reliable connections. This model supports up to 28 simultaneous devices, making it ideal for collaborative environments and ensuring that multiple users can access the network without interruption.

The FR328S features robust security protocols that protect sensitive data from unauthorized access. It supports VPN pass-through, which allows remote users to securely connect to the network. Additionally, the router includes advanced firewall capabilities and supports various security standards such as WPA2, ensuring that users can communicate in a secure online environment.

Another significant feature of the FR328S is its ability to provide Quality of Service (QoS). This technology prioritizes bandwidth for critical applications, such as video conferencing and VoIP, ensuring optimal performance even under high network traffic. The intuitive user interface makes it easy to set up and manage QoS settings, allowing administrators to optimize the network according to their specific needs.

The NETGEAR FR328S also supports dynamic routing protocols, such as RIP v1, v2, and static routing, providing flexibility in network configuration and scalability. Its ability to integrate seamlessly with various network devices ensures that it can adapt to changing network environments.

In summary, the NETGEAR FR328S is a powerful networking solution that combines high-speed performance, robust security features, and advanced QoS capabilities. Its user-friendly design makes it a practical choice for small to medium-sized businesses looking for reliability and efficiency in their networking infrastructure. With its comprehensive feature set, the FR328S is well-equipped to handle the challenges of modern networking needs.