Troubleshooting
Problem | Solution |
My PC does not recognize Neuros hardware. | The Neuros is compatible with Windows 98 SE, Me, 2000 |
| and XP. The Neuros USB drivers are NOT compatible |
| with Windows 98. |
|
|
After synchronization is complete, Neuros is | Disconnect from USB after file transfer is complete. |
not operational – synchronization icon remains. | Neuros is not operational when connected via USB. |
|
|
Neuros is not responding to button clicks. | 1. Make sure keypad lock is in the down position. |
Screen is frozen or device stopped working. | 2. Reboot Neuros by pressing and holding Up button |
| and Play button at the same time. |
| 3. Press and hold Play to restart. |
MyFi not working | MyFi Off is selected. From the Settings menu, |
| make sure MyFi is set to Auto Detect. |
|
|
MyFi does not have good reception | Plug in earphones and AutoScan again or manually |
| change the frequency for transmission. |
No HiSi icon or countdown appeared when I tried to take a HiSi sample – spinning record icon appeared
Kept recording the radio when I wanted to make a microphone recording
Make sure you are not in FM mode when initiating a voice recording.
30
