OBSERVED PROBLEM

TROUBLESHOOTING

NOTE: All troubleshooting items are listed in order of operation.

OBSERVED PROBLEM

POSSIBLE CAUSE

 

 

REMEDY

 

 

 

 

When ignitor button is pressed, there is

1.

Ignitor electrode not connected to

1.

Reconnect ignitor cable

 

 

no spark at ODS/pilot

 

ignitor cable

 

 

 

 

 

 

 

 

 

 

 

 

2.

Ignitor cable pinched or wet

2.

Free ignitor cable if pinched by

 

 

 

 

 

 

 

 

 

 

any metal or tubing. Keep ignitor

 

3.

Broken ignitor cable

 

 

 

cable dry

 

 

 

 

 

 

 

3.

Replace ignitor cable

 

 

 

4.

Bad piezo ignitor

 

 

 

4.

Replace piezo ignitor

 

 

 

5.

Ignitor electrode broken

 

5.

Replace piezo ignitor

 

 

 

6.

Ignitor

electrode

positioned

6.

Replace piezo ignitor

 

 

 

 

wrong

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

When ignitor button is pressed, there is

1.

Gas supply turned off or

1.

Turn on gas supply or open

spark at ODS/pilot but no ignition

 

equipment shutoff valve closed

 

equipment shutoff valve

 

 

 

2.

Control knob not in PILOT

2.

Turn control knob to PILOT

 

 

position

 

 

 

 

 

 

position

 

 

 

 

 

3.

Control knob not pressed in while

3.

Press in control knob while in

 

 

in PILOT position

 

 

 

 

PILOT position

 

 

 

 

4.

Air in gas lines when installed

4.

Continue holding

down

control

 

 

 

 

 

 

 

 

 

 

knob.

Repeat

igniting

operation

 

5.

ODS/pilot is clogged

 

 

 

until air is removed

 

Cleaning

 

 

 

5.

Clean

ODS/pilot

(see

 

 

 

 

 

 

 

 

 

 

and Maintenance, page 19) or

 

6.

Gas regulator setting is not

 

replace ODS/pilot assembly

 

6.

Replace gas control

 

 

 

 

 

correct

 

 

 

 

 

 

 

 

 

 

 

 

ODS/pilot lights but flame goes out

1.

Control knob not fully pressed in

1.

Press in control knob fully

 

when control knob is released

2.

Control knob not pressed in long

2.

After ODS/pilot lights, keep con-

 

 

enough

 

 

 

 

 

 

trol knob pressed in 30 seconds

 

3.

Equipment shutoff valve not fully

3.

Fully

open

equipment

 

shutoff

 

 

open

 

 

 

 

 

 

valve

 

 

 

 

 

 

4.

Pilot

flame

not

touching

4.

Contact local natural gas company

 

 

thermocouple, which

allows

 

 

 

 

 

 

 

 

 

thermocouple

to

cool,

causing

 

• Clean

ODS/pilot

(see

 

 

pilot flame to go out. This

 

Cleaning

and

Maintenance,

 

 

problem could be caused by one

 

page 19) or replace ODS/

 

 

or both of the following:

 

 

pilot assembly

 

 

 

 

A.

Low gas pressure

 

 

 

 

 

 

 

 

 

 

B. Dirty or partially clogged

 

 

 

 

 

 

 

 

 

 

ODS/pilot

 

 

 

 

 

 

 

 

 

 

 

 

5.

Thermocouple

connection loose

5.

Hand tighten until snug, then

 

 

at

control valve

 

 

 

 

tighten 1/4 turn more

 

 

 

6.

Thermocouple damaged

 

6.

Replace thermocouple

 

 

 

7.

Control valve damaged

 

7.

Replace control valve

 

 

 

 

 

 

 

 

 

 

 

Burner does not light after ODS/pilot is

1.

Burner orifice clogged

 

1.

Clean

burner

(see

Cleaning and

2.

Inlet gas pressure is too low

 

Maintenance, page 19) or replace

lit

 

3.

Burner orifice diameter is too

 

burner orifice

 

 

 

 

 

 

 

 

 

 

 

 

small

 

 

 

 

 

2.

Contact local gas company

 

 

4.

Thermopile/Generator

leads

3.

Replace burner orifice

 

 

 

 

disconnected

or

 

improperly

4.

Reconnect leads

 

 

 

 

 

connected

 

 

 

 

5.

Replace battery in transmitter and

 

5.

Burners

will

not

come

on in

 

receiver

 

 

 

 

remote position

20

Page 24
Image 24
New Buck Corporation GAS STOVE HEATER Observed Problem, Possible Cause, Remedy, Cleaning, and Maintenance, page 19 or