TROUBLESHOOTING
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OBSERVED PROBLEM | POSSIBLE CAUSE | REMEDY |
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Delayed ignition burner | 1. | Manifold pressure is too low | 1. | Contact local gas company | ||||
| 2. | Burner orifice clogged | 2. | Clean burner (see Cleaning and | ||||
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| Maintenance, page 19) or replace | ||
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Burner backfiring during combustion | 1. | Burner orifice is clogged or | 1. | Clean burner (see Cleaning and | ||||
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| damaged |
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| Maintenance, page 19) or replace | |||
| 2. | Damaged burner |
| burner orifices | ||||
| 2. | Replace damaged burner | ||||||
| 3. | Gas regulator defective | 3. | Replace gas control | ||||
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Slight smoke or odor during initial operation | 1. | Not enough air | 1. | Check burner for dirt and debris. | ||||
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| If found, clean burner (see | ||
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| 2. | Gas regulator defective |
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| 2. | Replace gas control | ||||||
| 3. | Residues | from manufacturing | 3. | Problem will stop after a few | |||
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| processes and logs curing |
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Moisture/condensation noticed on windows | 1. | Not | enough | combustion/ventila– | 1. | Refer to Air for Combustion and | ||
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| Ventilation requirements (page 3) | |||
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Heater produces a whistling noise when | 1. | Turning control knob to HI | 1. | Turn control knob to LO position | ||||
burner is lit |
| position when burner is cold |
| and let warm up for a minute. | ||||
| 2. | Air in gas line | 2. | Operate burner until air is | ||||
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| removed from line. Have gas line | ||
| 3. | Air | passageways on heater |
| checked by local gas company | |||
| 3. | Observe minimum installation | ||||||
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| blocked |
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| clearances (see page 6) | |||
| 4. | Dirty or partially clogged burner | 4. | Clean burner (see Cleaning and | ||||
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| orifice |
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| Maintenance, page 19) or replace | |||
burner orifice
Dark residue on logs or inside of fireplace | 1. | Improper log placement |
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| 2. | Drafts or other air currents |
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| affecting flame pattern |
| 3. | Air holes at burner inlet blocked |
| 4. | Burner flame holes blocked |
1.Properly locate logs (see Installing Gas Log Heater, page 9)
2.Eliminate source of drafts around heater
3.Clean out air holes at burner inlet. Periodically repeat as needed
4.Remove blockage or replace burner
White powder residue forming within burner 1. | When heated, vapors from furn- |
box or on adjacent walls or furniture | iture polish, wax, carpet cleaners, |
| etc. turn into white powder |
| residue |
1.Turn heater off when using furniture polish, wax, carpet cleaners, or similar products
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