APPENDIX A

Troubleshooting Index

Video Problems

Symptom

Probable Cause

Solution

No picture

I/O Board Dip Switch settings are

Adjust Dip Switch settings to match

 

wrong.

the resolution of the monitor you are

 

 

using. Refer to Dip Switch Settings

 

 

on page 15.

 

Incorrect video connection

Be sure the video connections are

 

configuration.

correct according to the type of

 

 

monitor you are using. Refer to

 

 

cable connection diagram - page 45.

 

Monitor does not have a proper

Verify A.C. power to the Nighthawk

 

A.C. voltage input.

Chassis. Verify monitor is working

 

 

on a known good system.

 

Monitor is defective.

Repair or replace.

 

Defective I/O board. Applies only to

Repair or replace.

 

systems utilizing video scaling on

 

 

the I/O board. For Low and

 

 

Medium Resolution monitors.

 

 

Check for Flash Code 1 on lighted

Plug in the USB connection to the

 

diode D102 of the I/O board.

I/O board to the USB. Video should

 

 

appear if scaling is used.

 

Nighthawk Chassis is defective

Go to Nighthawk Chassis

 

 

troubleshooting section.

No picture but game sounds are

Incorrect video connection

Verify video is connected to the

heard

configuration.

system correctly. Refer to cable

 

 

connection diagram - page 45.

 

Since you hear game sounds the

Review no picture troubleshooting

 

system is working.

section above.

Scrambled Picture

I/O board Dip Switch settings are

Adjust Dip Switch settings to match

 

set wrong.

the resolution of the monitor you are

 

 

using. Refer to Dip Switch Settings

 

 

on page 15.

 

Misadjusted monitor. Analog

Adjust the horizontal and vertical

 

monitor mid. and low resolution.

sync on the monitor. Refer to the

 

Most digital monitors sync

monitor manual.

 

automatically.

 

 

Incorrect video connection

Be sure the video connections are

 

configuration.

correct according to the type of

 

 

monitor you are using. Refer to

 

 

cable connection diagram - page 45.

Entire picture is not seen on the

Misadjusted monitor.

Adjust the monitor width and height.

screen or it does not fill the entire

 

Use video screen adjustment in

screen

 

system tests. Refer to the monitor

 

 

manual.

Missing or washed out colors

Bad Video connections

Verify continuity from the monitor to

 

 

the video out on the I/O board. Red,

 

 

Green, Blue video signal. Mid. and

 

 

Low resolution monitors only.

 

Contrast and brightness on the

Refer to the monitor manual to make

 

monitor needs to be adjusted.

adjustments.

 

Defective Monitor.

Verify by connecting a known good

 

 

monitor to the system.

Silver Strike Bowling™

Version 08/04

Page 40

© Copyright 2004 Incredible Technologies, Inc. All Rights Reserved. Unauthorized duplication is a violation of applicable law.

All other marks are the properties of their respective owners. All rights reserved.

Page 42
Image 42
Nighthawk SILVER STRIKE BOWLING operation manual Appendix a