Nighthawk Chassis Problems

 

Symptom

 

Probable Cause

Solution

 

No video and no green lights on

 

No A.C. power to the Nighthawk

Verify A.C. voltage is connected to

 

the I/O board. Fans are not heard

 

Chassis.

the Nighthawk Chassis.

 

on the Nighthawk Chassis.

 

Power switch on the Nighthawk

Flip the Nighthawk Chassis power

 

 

 

Chassis is off.

switch to on.

 

 

 

Main cabinet power switch is off.

Be certain the main cabinet switch is

 

 

 

 

set to on.

 

 

 

Defective Nighthawk Chassis.

Be certain all other possibilities are

 

 

 

 

explored before replacing the

 

 

 

 

Nighthawk Chassis.

 

No video and no green lights on

 

DC power cord not connected from

Connect the DC power cord from the

 

the I/O board. Fans are heard on

 

Nighthawk Chassis to I/O board.

Nighthawk Chassis to the I/O board.

 

the Nighthawk Chassis.

 

Defective I/O board.

Try it on a known good system.

 

 

 

 

Verify by disconnecting all cables

 

 

 

 

from the I/O board except the DC

 

 

 

 

power and USB cable to the

 

 

 

 

Nighthawk Chassis. No green lights,

 

 

 

 

replace the I/O board.

 

Error Messages

 

 

 

 

 

 

Symptom

 

 

Probable Cause

 

Solution

 

Most on screen error messages

 

 

Multiple

 

Follow the onscreen instructions.

 

explain themselves.

 

 

 

 

Many times turning the game off for

 

 

 

 

 

 

ten seconds and then turning it back

 

 

 

 

 

 

on will solve the error.

 

Flash code 6 on I/O board Diode

 

 

CID is not connected or is

 

Check the USB cable connection.

 

D102

 

 

defective

 

Swap with a known good cable. Call

 

 

 

 

 

 

I.T. Service for further assistance.

 

Please turn game off, then connect

 

 

CID is not connected

 

Connect CID to the Nighthawk

 

Cabinet Identification Device (CID)

 

 

 

 

Chassis via USB cable.

 

then turn game back on.

 

 

CID cable is defective

 

Try or swap with a known good USB

 

 

 

 

 

 

cable.

 

 

 

 

If LED is not flashing - Call I.T.

 

I.T. service will instruct you what to

 

 

 

 

Service

 

do.

 

Flash code 1 on I/O board diode

 

 

This indicates to USB connection

 

Connect USB Cable.

 

D102

 

 

fail from Chassis to I/O board.

 

 

 

Please turn game off, Then

 

 

USB cable is not connected

 

Connect the USB cable.

 

connect USB I/O board and then

 

 

USB cable is Defective

 

Try with a known good USB cable.

 

turn game back on.

 

 

I/O board has no power

 

Verify power to the I/O board.

 

 

 

 

connection.

 

 

 

 

 

 

I/O board is defective

 

Swap with a known good I/O board.

 

 

 

 

 

 

Possibly bad. Cal I.T. service.

 

Miscellaneous Problems

 

 

 

 

 

 

Symptom

 

 

Probable Cause

 

Solution

 

Unable to exit Operator Menus.

 

 

Dipswitch SW202 position 4 is in

 

Set position 4 of SW202 to off.

 

 

 

 

the on position.

 

Press start to exit.

 

 

 

 

Test switch wired from the I/O

 

Verify satellite test switch is not

 

 

 

 

board is closed.

 

closed.

 

No fluorescent light

 

 

No 120 volts A.C. power going to

 

Verify A.C. voltage to the light

 

 

 

 

the light fixture.

 

fixture.

 

 

 

 

Defective fluorescent light.

 

Replace fluorescent light.

 

 

 

 

Defective starter

 

Replace the starter.

 

 

 

 

Defective ballast.

 

Replace the ballast.

 

Coin Meter is not working

 

 

Defective Coin Meter

 

Replace with a known good one.

 

 

 

 

Not wired properly

 

Connect one lead to +5 or +12 volts

 

 

 

 

 

 

depending on device. The other lead

 

 

 

 

 

 

to count 1 on the JAMMA connector.

 

 

 

 

Defective I/O board

 

Replace with a known good board.

 

Silver Strike Bowling™

 

 

Version 08/04

 

Page 42

© Copyright 2004 Incredible Technologies, Inc. All Rights Reserved. Unauthorized duplication is a violation of applicable law.

All other marks are the properties of their respective owners. All rights reserved.

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Nighthawk SILVER STRIKE BOWLING operation manual Nighthawk Chassis Problems