Troubleshooting

 

Shooting Issues

 

 

 

 

 

 

 

 

 

Problem

 

Cause/Solution

A

 

 

Cannot set to

 

 

72, 75,

 

 

Disconnect the HDMI cable or USB cable.

E20,

 

shooting mode.

 

 

 

E22

 

 

 

 

 

 

 

 

 

 

 

• When the camera is in playback mode, press the Abutton,

30

 

 

 

 

shutter-release button or b(emovie-record) button.

 

 

 

No picture can be

• When menus are displayed, press the dbutton.

8

 

 

•

Battery is exhausted.

20

 

 

taken.

 

 

• When flash lamp flashes, wait until flash has charged.

50

 

 

 

 

 

 

• Camera and smart device are connected using Wi-Fi

91

 

 

 

 

connection and the camera is operated by remote control.

 

 

 

 

 

 

 

 

Cannot take 3D

In some shooting conditions, such as when the subject moves or

 

 

 

the subject is dark or low in contrast, the second shot may not be

–

 

images

 

taken or the 3D image may not be saved.

 

 

 

 

 

 

 

 

 

 

 

 

 

• Subject is too close to the camera. Try shooting with macro

33, 38, 53

 

 

 

 

mode, G(easy auto) mode or Close-upscene mode.

 

 

 

Camera cannot

• The intended subject is one with which autofocus does not

64

 

 

 

perform well.

 

 

 

focus.

•

Set AF assist in the setup menu to Auto.

95, E76

 

 

• Subject is not in focus area when shutter-release button is

28, 58

 

 

 

 

pressed halfway.

 

 

 

 

• Turn camera off and then on again.

21

 

 

 

 

 

 

 

 

Colored stripes may appear when shooting subjects with

 

 

 

Colored stripes

repeating patterns (such as window blinds); this is not a

 

 

 

malfunction.

 

 

 

appear on the

 

 

 

The colored stripes will not appear in captured images or

–

 

monitor when

 

recorded movies. However, when using Continuous H: 120 fps,

 

 

 

shooting.

 

 

 

HS 240/8× or HS 480/4×, the colored stripes may be seen in the

 

 

 

 

 

 

 

 

captured images and recorded movies.

 

 

 

 

 

 

 

 

 

 

•

Use flash.

50

 

 

Pictures are

• Use vibration reduction or motion detection.

95

 

Technical

• Use D(Best Shot Selector).

58

 

blurred.

 

• Use a tripod to stabilize the camera (use with the self-timer for

52

 

 

 

 

 

 

 

better results).

 

 

 

 

 

 

 

 

Notes

Bright specks

 

 

 

 

appear in pictures

Flash is reflecting off particles in air. Set the flash to W(off).

51

 

 

 

shot using flash.

 

 

 

 

and

 

 

 

 

 

 

• Flash is set to W(off).

51

 

 

 

Index

Flash does not fire.

•

A shooting mode where flash cannot fire is selected.

55

 

 

• Another function that is set now is restricting the flash.

60

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

F11