Troubleshooting

 

 

Problem

Cause/Solution

A

 

 

 

• Off is selected for Digital zoom in the setup menu.

95

 

 

 

• Digital zoom cannot be used with the following shooting

 

 

 

 

modes.

 

 

 

The digital zoom is

- When the scene mode is Portrait, Night portrait, Night

35, 36, 37,

 

 

landscape, Backlighting with HDR set to On, Easy

39, 40,41,

 

 

not available.

 

 

panorama, Pet portrait, 3D photography or

42, 43

 

 

 

 

 

 

Underwater.

 

 

 

 

- Smart portrait mode

45

 

 

 

• Other functions that restrict the use of digital zoom are set.

60

 

 

 

 

 

 

 

Image mode not

• Another function that is set now is restricting Image mode.

60

 

 

• When the scene mode is set to Easy panorama or 3D

40, 42

 

 

available.

 

 

photography, the image size is fixed.

 

 

 

 

 

 

 

 

 

 

 

 

 

• Off is selected for Shutter sound under Sound settings in

95

 

 

 

the setup menu.

 

 

 

No sound when

• Sports, Museum or Pet portrait is selected in scene mode.

35, 38,

 

 

 

41

 

 

shutter is released.

• Other functions that restrict the use of the shutter sound are

 

 

60

 

 

 

set.

 

 

 

 

• Do not block the speaker.

2

 

 

 

 

 

 

 

AF-assist

Off is selected for AF assist in the setup menu. Even when Auto

 

 

 

illuminator does

is set, AF-assist illuminator may not light depending on the focus

95

 

 

not light.

area position or scene mode.

 

 

 

 

 

 

 

 

Pictures appear

Lens is dirty. Clean lens.

F7

 

 

smeared.

 

 

 

 

 

 

 

 

 

 

 

Colors are

White balance does not match light source.

58, E31

 

 

unnatural.

 

 

 

 

 

 

 

 

 

 

 

Ring-shaped or

When the subject is backlit or when shooting with an extremely

 

 

 

rainbow-colored

bright light source in the display, such as in sunlight, ring-shaped

 

 

 

bands are seen on

or rainbow-colored bands may appear on the image.

–

 

 

the screen or the

Change the position of the light source or remove it from the

 

 

 

shot image.

display, and try shooting again.

 

Technical

 

 

 

 

 

 

As the subject is dark, shutter speed is too slow or ISO sensitivity

 

 

 

 

 

 

 

The image taken

is too high.

 

 

 

becomes grainy.

• Use flash.

50

Notes

 

 

• Specify a lower ISO sensitivity setting.

58, E36

 

 

 

 

 

 

• Flash is set to W(off).

51

 

 

 

and

 

 

• Flash window is blocked.

26

 

Pictures are too

• Subject is beyond flash range.

50

Index

 

• Adjust exposure compensation.

54

 

dark.

 

• Raise the ISO sensitivity.

58, E36

 

 

 

• Subject is backlit. Set the scene mode to Backlighting with

39, 50

 

 

 

HDR set to Off, or set the flash mode to X(fill flash).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

F12