Troubleshooting
If the camera fails to function as expected, check the list of common problems below before consulting your retailer or
The camera is on but does not respond: Wait for recording to end. If the problem persists, turn the camera off. If the camera does not turn off, remove and reinsert the battery or, if you are using an AC adapter, disconnect and reconnect the AC adapter. Note that although any data currently being recorded will be lost, data that have already been recorded will not be affected by removing or disconnecting the power source.
Viewfinder is out of focus: Adjust viewfinder focus or use optional eyepiece correction lenses (0 33, 308).
Viewfinder is dark: Insert a
Displays turn off without warning: Choose longer delays for Custom Setting c2 (Standby timer) or c4 (Monitor off delay) (0 237, 238).
Control panel and viewfinder displays are unresponsive and dim: The response times and brightness of these displays vary with temperature.
Fine lines are visible around active focus point or display turns red when focus point is highlighted: These phenomena are normal for this type of viewfinder and do not indicate a malfunction.
Shooting (All Modes)Camera takes time to turn on: Delete files or folders.
•Memory card is locked, full, or not inserted (0 30, 31).
•Release locked is selected for Custom Setting f7 (Slot empty release lock; 0 258) and no memory card is inserted (0 30).
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•Camera is not in focus (0 37).
•CPU lens with aperture ring attached but aperture not locked at highest
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Camera is slow to respond to
No photo taken when remote control
•Replace battery in remote control (0 309).
•Choose an option other than Off for Remote control mode
•Flash is charging (0 38).
•Time selected for Custom Setting c5 (Remote on duration
•Bright light is interfering with
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