Troubleshooting

 

 

Problem

 

Cause/Solution

A

 

 

 

•

Camera is off.

23

 

 

 

•

Battery is exhausted.

22

 

 

 

• Standby mode for saving power: Press the power switch,

23

 

 

 

 

shutter-release button, cbutton or b(emovie-record)

 

 

 

Monitor or

 

button, or rotate the mode dial.

8

 

 

• Monitor and viewfinder cannot be used simultaneously. It may

 

 

viewfinder is blank.

 

 

 

take some time to switch between monitor and viewfinder.

 

 

 

 

 

87, 90

 

 

 

• Camera and computer are connected via USB cable.

 

 

 

• Camera and TV are connected via audio/video cable or HDMI

87, E17

 

 

 

 

cable.

E36

 

 

 

• Interval timer shooting in progress.

 

 

 

 

 

 

 

Monitor screen is

• Ambient lighting too bright: move to darker location or use

8

 

 

 

viewfinder.

103, E67

 

 

hard to see.

• Adjust monitor screen brightness.

 

 

 

• Monitor is dirty. Clean monitor screen.

F6

 

 

 

 

 

 

 

 

The viewfinder is

Adjust diopter adjustment control.

8

 

 

hard to see.

 

 

 

 

 

 

 

 

 

 

 

 

 

• If the camera clock has not been set (“Date not set” indicator

24, 103,

 

 

 

 

flashes during shooting), still pictures have a time stamp of

E65

 

 

Date and time of

 

“00/00/0000 00:00”; and movies are dated “01/01/2013 00:00.”

 

 

 

 

Set the correct date and time using Time zone and date in

 

 

 

recording are not

 

 

 

 

 

the setup menu.

 

 

 

correct.

 

 

 

 

• The camera clock is not as accurate as a normal clock, such as

103, E65

 

 

 

 

 

 

 

watches. Check camera clock regularly against more accurate

 

 

 

 

 

timepieces and reset as required.

 

 

 

 

 

 

 

 

No information

Shooting and photo information may be hidden. Press the s

 

 

 

displayed on the

button until shooting information or photo information is

9

Technical

 

monitor.

displayed.

 

 

 

 

 

 

 

Print date not

Time zone and date in the setup menu has not been set.

24, 103,

 

 

 

 

available.

E65

 

 

 

 

 

 

 

 

 

 

Notes

 

Date not

• A shooting mode that does not support print date is selected.

103, E68

 

appearing on

 

 

and

 

pictures even

• Another function that is set now is restricting the print date.

75

 

when Print date is

• The date cannot be imprinted onto a movie.

–

 

 

Index

 

enabled.

 

 

 

 

 

 

 

 

 

Screen for setting

 

 

 

 

 

time zone and

 

 

 

 

 

date is displayed

Clock battery is exhausted; all settings were restored to their

 

 

 

 

 

when camera is

25

 

 

default values.

 

 

turned on.

 

 

 

 

 

 

 

 

Camera settings

 

 

 

 

 

reset.

 

 

 

 

 

 

 

 

 

 

Reset file

Reset file numbering cannot be applied when the folder

 

 

 

numbering

number reaches 999 and there are images in the folder. Change

105, E78

 

 

cannot be done.

the memory card, or format the internal memory/memory card.

 

 

 

 

 

 

 

F8