Troubleshooting

 

 

Problem

Cause/Solution

A

 

 

Bright specks

 

 

 

 

appear in pictures

Flash is reflecting off particles in air. Lower the flash.

56

 

 

shot using flash.

 

 

 

 

 

 

 

 

 

Flash does not fire.

• A shooting mode where flash cannot fire is selected.

65

 

 

• Another function that is set now is restricting the flash.

75

 

 

 

 

 

 

 

 

• Off is selected for Digital zoom in the setup menu.

104

 

 

 

• When R(Backlighting) (HDR setting is other than Off), Scene

38, 39, 39,

 

 

The digital zoom is

auto selector, Portrait, Night portrait, Easy panorama in

40, 43,

 

 

not available.

Panorama, Pet portrait or 3D photography is selected in

44, 45

 

 

 

scene mode, the digital zoom cannot be used.

 

 

 

 

• Other functions that restrict the use of digital zoom are set.

75

 

 

 

 

 

 

 

Image size not

• Another function that is set now is restricting Image size.

75

 

 

• When the scene mode is set to Easy panorama in

43, 45

 

 

available.

 

 

Panorama or 3D photography, the image size is fixed.

 

 

 

 

 

 

 

 

 

 

 

 

 

• Off is selected for Shutter sound under Sound settings in

104

 

 

 

the setup menu.

 

 

 

No sound when

• Sports, Museum or Pet portrait is selected in scene mode.

40, 42,

 

 

 

44

 

 

shutter is released.

• Other functions that restrict the use of the shutter sound are

 

 

75

 

 

 

set.

 

 

 

 

• Do not block the speaker.

2

 

 

 

 

 

 

 

AF-assist

Off is selected for AF assist in the setup menu. Even when Auto

 

 

 

illuminator does

is set, AF-assist illuminator may not light depending on the focus

104

 

 

not light.

area position or scene mode.

 

 

 

Pictures appear

Lens is dirty. Clean lens.

F6

 

 

smeared.

 

 

 

 

 

 

 

 

 

Technical

 

Colors are

White balance does not match light source.

68, E31

 

unnatural.

 

 

 

 

 

 

 

 

 

 

 

 

 

Ring-shaped or

When the subject is backlit or when shooting with an extremely

 

Notes

 

rainbow-colored

bright light source in the display, such as in sunlight, ring-shaped

 

 

bands are seen on

or rainbow-colored bands may appear on the image.

–

 

 

and

 

the screen or the

Change the position of the light source or remove it from the

 

 

shot image.

display, and try shooting again.

 

 

 

 

Index

 

 

 

 

 

 

As the subject is dark, shutter speed is too slow or ISO sensitivity

 

 

 

 

 

 

 

The image taken

is too high.

 

 

 

becomes grainy.

• Use flash.

56

 

 

 

• Specify a lower ISO sensitivity setting.

69, E38

 

 

 

 

 

 

 

 

 

 

 

• Flash window is blocked.

28

 

 

 

• Subject is beyond flash range.

56

 

 

Pictures are too

• Adjust exposure compensation.

64

 

 

dark

• Raise the ISO sensitivity.

69, E38

 

 

(underexposed).

• Subject is backlit. Raise the flash, and set the scene mode R

38, 56

 

 

 

(Backlighting) with HDR set to Off or set the flash mode to m

 

 

 

 

(fill flash).

 

 

 

 

 

 

F10