Troubleshooting

 

 

 

 

 

Problem

Cause/Solution

A

 

 

Monitor is turned

Battery temperature is high. Turn off camera, and allow battery to

 

 

 

off, and the power-

cool down before resuming use. After the lamp flashes for 3

23

 

 

on lamp flashes

minutes, the camera turns off automatically, but you can also

 

 

 

 

 

quickly.

press the power switch to turn it off manually.

 

 

 

 

 

 

 

 

 

When functions such as movie recording or sending images

 

 

 

Camera

using an Eye-Fi card are used for a long time, or when the camera

94

 

 

temperature rises.

is used in a location with a high ambient temperature, the

 

 

 

 

camera temperature may rise. This is not a malfunction.

 

 

 

 

 

 

 

 

Shooting Issues

 

 

 

 

 

 

 

Problem

Cause/Solution

A

 

 

Cannot set to

 

87, 90,

 

 

Disconnect the HDMI cable or USB cable.

E17,

 

shooting mode.

 

 

E19

 

 

 

 

 

 

 

 

 

 

When camera is in playback mode, press the cbutton,

32

 

 

 

shutter-release button or b(emovie-record) button.

 

 

 

No picture can be

When menus are displayed, press the dbutton.

10

 

 

Battery is exhausted.

22

 

 

taken.

 

 

When the scene mode is Night portrait or R (Backlighting)

38, 40,

 

 

 

 

 

 

with HDR set to Off, raise the flash.

56

 

 

 

When flash lamp flashes, flash is charging.

56

 

 

 

 

 

 

 

Cannot take 3D

In some shooting conditions, such as when the subject moves or

 

 

 

the subject is dark or low in contrast, the second shot may not be

 

images

 

taken or the 3D image may not be saved.

 

 

 

 

 

 

 

 

 

 

 

 

 

Incorrect focus mode setting. Check or change the setting.

62, 63

 

 

 

The intended subject is one with which autofocus does not

81

 

 

Camera cannot

perform well.

104, E71

Technical

pressed halfway.

Set AF assist in the setup menu to Auto.

 

focus.

Subject is not in focus area when shutter-release button is

30, 69

 

Notes

 

The focus mode is set to E(manual focus).

62

 

 

 

 

 

Turn camera off and then on again.

23

 

 

 

 

 

 

and

 

Colored stripes may appear when shooting subjects with

 

 

 

 

 

 

appear on the

repeating patterns (such as window blinds); this is not a

 

 

Index

Colored stripes

malfunction.

 

 

 

 

 

 

 

monitor when

The colored stripes will not appear in captured images or

 

recorded movies. However, when using Continuous H: 120 fps

 

 

 

shooting.

 

 

 

or HS 480/4×, the colored stripes may be seen in the captured

 

 

 

 

 

 

 

 

images and recorded movies.

 

 

 

 

 

 

 

 

 

Use flash.

56

 

 

Pictures are

Use vibration reduction or motion detection.

104, 104

 

 

Use D(Best Shot Selector).

68

 

 

blurred.

 

 

Use a tripod to stabilize the camera (use with the self-timer for

59

 

 

 

 

 

 

better results).

 

 

 

 

 

 

 

 

F9