Troubleshooting

If the camera fails to function as expected, check the list of common problems below before consulting your retailer or Nikon-authorized service representative.

Display, Settings and Power Supply

Problem

 

Cause/Solution

A

 

 

Wait for recording to end.

 

 

 

If the problem persists, turn the camera off.

 

 

 

If the camera does not turn off, remove and

 

 

 

reinsert the battery or batteries or, if you are using

 

 

The camera is on but does

an AC adapter, disconnect and reconnect the AC

25, E94

 

not respond.

adapter.

 

 

 

 

Note that although any data currently being

 

 

 

recorded will be lost, data that have already been

 

 

 

recorded will not be affected by removing or

 

 

 

disconnecting the power source.

 

 

 

 

 

 

 

 

•

Confirm all connections.

16

 

 

•

Off is selected for Charge by computer in the

99, E83

 

 

•

setup menu.

99, E83

 

 

When charging by connecting the camera to a

 

 

 

computer, battery charging stops when the

 

Technical

 

•

camera is turned off.

99, E83

 

 

Battery in the camera cannot

When charging by connecting the camera to a

 

be charged.

 

computer, battery charging stops if the

 

 

 

 

computer is suspended (sleeping), and the

 

Notes

 

 

camera may turn off.

 

 

•

Depending on the computer specifications,

–

 

 

settings, and status, it may be impossible to

 

and

 

 

 

 

 

 

charge the battery in the camera via computer

 

Index

 

 

connection.

 

 

 

 

 

 

 

 

 

 

The camera cannot be

•

Battery is exhausted.

24

 

turned on.

 

 

 

 

 

F7