Troubleshooting

If the camera fails to function as expected, check the list of common problems below before consulting your retailer or Nikon-authorized service representative. Refer to the page numbers in the right-most column for more information.

Display, Settings and Power Supply

 

Problem

 

Cause/Solution

A

 

 

Camera is off.

19

 

 

Battery is exhausted.

24

 

 

Standby mode for saving power: press the power

13, 19

 

 

 

switch or the shutter-release button.

 

 

Monitor is blank.

When flash lamp blinks red, flash is charging. Wait

33

 

 

until charging has finished.

 

 

 

 

 

 

 

Camera is connected to computer via USB cable.

80

 

 

Camera and TV are connected via audio/video cable.

79

 

 

The camera cannot be turned on while connected to

16

 

 

 

an electrical outlet via the Charging AC Adapter.

 

 

Monitor is hard to

Adjust monitor brightness.

123

 

read.

Monitor is dirty. Clean monitor.

140

 

 

Battery is exhausted.

24

 

 

Camera has turned off automatically to save power.

128

 

 

Battery is cold.

141

 

Camera turns off

The camera turns off if it is connected to the Charging

16

 

without warning.

 

AC Adapter while it is turned on.

 

 

 

The camera turns off if the USB cable is disconnected

81, 82, 86

 

 

 

while the camera is connected to a computer or

 

 

 

 

printer. Connect the USB cable again.

 

Technical

Date and time of

 

stamp of “00/00/0000 00:00”; movies will be dated

20, 120

 

 

Pictures recorded while the clock is not set (“Date not

 

 

 

set” indicator blinks during shooting) will have a time

 

Notes

correct.

 

“01/01/09 00:00.” Set the correct date and time using

 

 

recording are not

 

Date in the setup menu. Set the correct date and

 

 

 

 

 

 

 

 

time using Date in the setup menu.

 

 

 

Check camera clock regularly against more accurate

120

 

 

 

timepieces and reset as required.

 

 

No information

Hide info is selected for Photo info of the Monitor

123

 

displayed in monitor.

settings option in the setup menu.

 

 

 

Date imprint not

Date has not been set.

20, 120

 

available.

 

 

 

 

 

Date not appearing

 

 

 

 

on pictures even

A shooting mode that does not support date imprint is

124

 

when Date imprint is

selected.

 

 

enabled.

 

 

 

148